Roles & Responsibilities

• Leading the end-to-end delivery coordination of complex technology transformation initiatives spanning multiple teams and business areas.
• Creating and maintaining an integrated transformation delivery plan across participating squads and functions.
• Mapping, managing and actively tracking cross-squad dependencies, sequencing and critical paths.
• Maintaining clear programme-level visibility of risks, assumptions, issues, dependencies and decisions.
• Identifying delivery risks early and driving appropriate mitigation, escalation and decision-making.
• Coordinating cross-squad planning and ensuring transformation requirements are visible within squad plans.
• Working with Product and Engineering leadership to identify conflicts between transformation requirements and existing roadmap commitments.
• Facilitating programme-level prioritisation and trade-off decisions while ensuring accountability for product prioritisation remains with the appropriate Product and Engineering leaders.
• Driving programme execution and maintaining momentum from discovery through implementation and migration.
• Coordinating programme-level release and implementation readiness where changes span multiple teams or systems.
• Providing clear, concise and evidence-based reporting on programme progress, milestones, risks, dependencies and forecast confidence.
• Facilitating key cross-functional forums and ensuring decisions and actions have clear owners and deadlines.
• Building alignment across Product, Engineering, Data, Operations and third-party partners around shared transformation outcomes.
• Working closely with the Agile Practice Lead to use established delivery practices and identify systemic delivery improvements.

What you will need

• Extensive experience delivering large, complex cross-functional technology programmes.
• Strong technical understanding and the ability to work credibly with engineering teams and technical leaders.
• Strong understanding of modern software and product delivery in an Agile environment.
• Experience coordinating multiple engineering teams simultaneously.
• Strong programme planning, dependency management and critical-path management capability.
• Experience managing risks, issues, assumptions, dependencies and programme-level decisions.
• Excellent facilitation and stakeholder management skills.
• Proven ability to influence and drive outcomes without direct authority.
• Experience working closely with Product Managers and Engineering Managers while respecting product and technical accountabilities.
• Experience communicating complex delivery information clearly to senior stakeholders.
• Comfortable navigating ambiguity, changing priorities and complex organisational dependencies.
• Experience coordinating third parties and external technology partners where required.
• Experience with Jira and modern delivery planning and reporting tools.
• Experience delivering major platform modernisation, technology transformation or migration programmes would be highly desirable.

A few of our core benefits include

• Private Healthcare through AXA
• A 9 day fortnight - our office is closed every other Friday!
• 25 days of Annual Leave and 8 additional remote working days

For more information on our benefits, perks and what makes us unique, please visit our website here.

What’s next?

If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an under-represented demographic.

Here’s a taster of how our recruitment process works:

1. Once you have applied your CV will be reviewed by the Talent Acquisition Team.
2. If selected, you will then have a call with the TA Team who will tell you more about us and the role, as well as learning more about your skills and experience.
3. Should you be successful, the next stage will be a video call with the hiring manager.
4. If successful, you will be invited to present a task back to a panel of interviewers.
5. The final stage is a video call with some of our leadership team (30 mins).

Our Commitment

We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at Tails.com.

During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.