Technical Management and Project Delivery

• Provide technical leadership and operational support throughout the project lifecycle, from tender stage through to completion.
• Act as a key technical point of contact for client data centre infrastructure requirements and project delivery matters.
• Support the delivery of hyperscale data centre projects, ensuring technical requirements and operational processes are understood and implemented.
• Advise Project Directors, Operations Managers and Project Managers on project-specific technical requirements and testing obligations.
• Review technical solutions and provide informed recommendations to clients and internal stakeholders.
• Ensure project delivery activities remain aligned with contractual requirements, approved specifications and agreed scopes of work.
• Identify opportunities to improve project execution, service delivery and operational efficiency.
• Support the introduction and implementation of new services, technologies and applications where required.
• Take responsibility for additional technical and operational projects as required by the business.

Quality Assurance, Risk and Documentation

• Ensure appropriate engagement reviews and quality assurance procedures are completed throughout the project lifecycle.
• Review and develop project delivery documentation to ensure it is accurate, comprehensive and fit for purpose.
• Establish and maintain effective installation, testing and completion tracking processes.
• Monitor project risks and issues, providing clear and accurate assessments to Project Directors, Operations Managers and clients.
• Identify potential operational challenges early and recommend appropriate mitigation measures.
• Ensure technical documentation, specifications, drawings, schematics and project records are maintained to the required standards.
• Support the development and implementation of consistent business practices, procedures and operational controls.
• Promote continuous improvement by identifying opportunities to enhance technical processes, documentation and project delivery performance.

Stakeholder and Client Management

• Build and maintain strong working relationships with clients, consultants, contractors, suppliers and internal stakeholders.
• Work collaboratively with sales, pre-sales, commercial, pre-construction and operations teams to ensure effective communication throughout the project lifecycle.
• Provide clear technical advice and communicate complex information in a practical and accessible manner.
• Support client presentations, technical discussions, project reviews and operational planning meetings.
• Demonstrate strong influencing and communication skills when working with stakeholders at all levels.
• Ensure relevant technical and operational information is communicated promptly to senior management and project teams.
• Provide leadership, guidance and assistance to multidisciplinary teams, helping them achieve project objectives and maintain high standards of delivery.

Candidate Requirements

Essential Skills and Qualifications

• Technical Infrastructure Experience: Extensive experience delivering telecommunications infrastructure cabling, ICT or electronic security deployments within a technical management or project delivery role.
• Data Centre Experience: Proven experience delivering hyperscale data centre projects, with a strong understanding of associated operational processes, procedures and major project milestones.
• Project Management: Strong project management expertise within IT, technology infrastructure or technical delivery environments, including the ability to manage complex projects and competing priorities.
• Multi-Site Project Delivery: Demonstrable experience coordinating design, planning and delivery activities across multiple project sites.
• Technical Documentation: Strong understanding of technical specifications, drawings, schematics and project documentation, with the ability to review, interpret and identify discrepancies or potential issues.
• Pre-Sales and Bid Support: Experience supporting or leading pre-sales activities, tender submissions, PQQs, project scheduling and technical proposal development.
• Commercial and Contractual Awareness: Good understanding of project contracts, scopes of work, subcontracting arrangements, deliverables and commercial commitments.
• Leadership and Team Management: Proven ability to organise, coordinate and lead multidisciplinary project teams, providing technical guidance and supporting successful project outcomes.
• Communication and Stakeholder Management: Excellent written and verbal communication skills, with the confidence to engage with clients, senior management, technical teams and commercial stakeholders.
• Problem-Solving and Continuous Improvement: A proactive approach to identifying risks, resolving technical challenges and improving project processes, documentation and operational performance.
• Planning and Organisation: Strong organisational skills, with the ability to manage multiple priorities, coordinate project activities and maintain accurate records.
• Project Management Methodologies: Working knowledge of PRINCE2 or an equivalent project management methodology.

Qualifications

Relevant technical or professional qualifications are desirable. Qualifications and certifications that may be particularly relevant include:

• Certified Telecommunications Project Management (CTPM)
• Electrotechnical Certification Scheme (ECS)
• Certified Data Centre Design Professional (CDCDP)
• Registered Communications Distribution Designer (RCDD)

Desirable Experience and Additional Certifications

• Experience delivering electronic security projects.
• Experience with enterprise networking deployments, including Wide Area Networks (WAN), Local Area Networks (LAN), Wireless Local Area Networks (WLAN), servers and desktop infrastructure.
• Experience preparing financial reports, operational reports and project performance updates for senior management.
• PRINCE2 certification
• BICSI qualifications or certifications
• ITIL Foundation certification
• Managing Successful Programmes (MSP) certification