Bentley Motors Ltd
Technical Manager - Warranty Auditing
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Function: Aftersales Contract: Full time
Location: Pyms Lane, Crewe, CW1 3PL with flexible hybrid working
Eligibility: Candidates must have the right to work in the UK without requiring visa sponsorship
Be part of an extraordinary British brand. At Bentley, you’ll collaborate with industry-leading experts, build on a heritage of excellence, and define the next 100 years.
Purpose of the Role
Join the Aftersales team as Technical Manager – Warranty Auditing, where you will lead the delivery of Retailer Warranty audits across the Global Bentley Retailer network. You will be responsible for developing and executing the annual Warranty Audit Plan, ensuring that all planned annual audits are completed to a high standard, associated travel costs are managed and all results are communicated to all stakeholders, both in Crewe and at the relevant Retailer. You will identify training needs and associated action plans as a result of these audits and deliver them to the Retailer network.
Reporting into the Warranty, Analytics & Governance Manager, your main responsibilities include;
- Develop and propose annual Warranty Audit Plans
- Ensure delivery of approximately 50 audits per year across the UK, Europe, Middle East and Asia Pacific
- Develop and Manage the Warranty Auditing Strategy
- Manage associated annual travel budgets and forecasted Warranty Audit income
- Make proposals and have input into centralised training activities and the Global Warranty Policy
- Liaise with counterparts in Group in addition to the Bentley Importer Network in China, America and Japan
- Analyse and summarise key insights, identifying trends and recommending performance improvements in both Warranty and other areas of Aftersales
- Manage Bentley Warranty risks valuing approximately €300k per year
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About the Team
The Warranty, Analytics & Governance team sits with the Aftersales department, reporting directly to the Aftersales Director. The team is responsible for Bentley’s Global Warranty Policy, Process and ensuring that the annual Warranty budget is delivered through monitoring trends, controls and identifying cost saving opportunities. The team is also responsible for Aftersales data analysis and reporting including KPI creation. In addition, the team is also responsible for the Governance of Aftersales including budget management, risk management and strategic project management.
About you – Skills and Experience
- Strong numeracy, analytical and problem-solving skills, with a structured and creative approach to insight generation
- Proven track record in a similar role, driving continuous improvement
- Attention to detail, being able to identify errors, both large and small
- Strong communicator, confident influencing and constructively challenging at all levels, with experience presenting complex data to support decision-making
- Highly numerate with strong analytical skills and exceptional attention to detail
- Self-motivated, with the ability to manage priorities and consistently deliver to tight deadlines in fast-paced environments
- Customer-focused, with a strong commitment to delivering excellent service and satisfaction
- Advanced user of Excel, PowerPoint and Word
- Willingness to travel overseas for weeklong periods
- Experience managing financial budgets and forecasting
What Bentley Offers
- Flexible working hours
- Hybrid working options
- 35 days annual leave inclusive of UK bank holidays
- Progression pathways and programmes, mentoring, and study support opportunities available
- Optional car lease scheme with discounted access to brand new VW Group cars (VW, Seat, Skoda, Audi) up to every six months
- Health and life assurance benefits providing up to five times annual salary
- Annual salary reviews and competitive bonus scheme
- Contributory pension scheme – you put in 6% we put in 10%
- Access to a wide range of resources to support your health and well-being including an online GP, the choice to join BUPA health plans, a mental health counsellor, and onsite physio
- Paid volunteering days dedicated to community giving
- Discounts portal offering direct discounts, cashback offers or voucher savings from a wide range of retailers
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The Bentley Campus
Our Crewe campus offers unrivalled facilities including green spaces, free parking, an onsite restaurant, coffee shops, rest & relaxation rooms and sports facilities.
#BelongingAtBentley
We bring people together through a shared purpose, a place of integrity, where everyone has a voice with influence and individuality is celebrated.
We firmly believe in equal opportunities for all, helping all colleagues thrive as their authentic selves and reach their highest potential. We believe that everyone, regardless of their background or beliefs, belongs at Bentley. Everyone is entitled to respect and dignity and we positively celebrate the differences between people.
Beyond100+
Bentley’s bold vision to create the next experience benchmark in performance and luxury for generations to come. It represents how we lead change that contributes to the long-term success of our brand. Designed, developed, and built at our headquarters in Crewe, our models offer ever evolving experiences that blend craftmanship, innovation, and sustainability. Join us as we advance the boundaries of excellence.
Posting start date: 01 September 2026
Closing date: 08 September 2026
#LI-LB1
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location