Technical & warehouse operations

• You'll be overseeing pre-builds of gym equipment ahead of dispatch / installation.
• You'll manage local product fault visits to fix up any problems our customers have.
• You'll manage returns processing - including reviewing the physical returns and any refurb on faulty units.
• You'll handle cannibalised stock and rejuvenation thereof - ensuring that where we have to take parts from new products, we make sure we replace them to make units whole again.
• You'll oversee the parts inventory, ensuring that we have sufficient stock of spare parts, and an orderly flow for pick, pack and dispatch.
• You'll have direct contact with our manufacturing partners where needed to obtain parts.
• As part of our DC management team, you'll cover broader warehouse operations when needed.
• You'll be adept with the systems side of things - you'll be in our ERP and our Warehouse Management System (WMS) daily, managing transaction and order flow.

Facilities & compliance

• Keeping it safe - make sure our team are always operating safely and by the book - and leading accident investigations and making sure corrective actions actually happen.

Projects & Process Improvements

• We're good, we're ambitious, but you're not coming into the finished article - we need someone who can also figure out how to keep building a better plane whilst flying it (sometimes through turbulence, but always on an upward trajectory!).
• As part of that, you'll be leading or contributing to departmental projects — from process improvements to new kit and system rollouts.

What we're looking for

• Proven experience managing a team in a warehouse, service, or technical environment - experience of any form of mechanical build of products or reverse logistics would be great.
• If you've a passion for gym equipment and know your Hack Squats from your Pendulum Squats - that would be a big plus.
• If you've experience in the industry - that would be a bigger plus.
• A technical/mechanical background is a big plus.
• WMS and ERP experience, or equivalent.
• Experience with stock/parts cycle counting and returns processes.
• Comfortable handling HR processes, but even more comfortable leading a team.
• Must have a driving licence, as you will at times be on the road to local sites. And there will be some physical demanding manual handling requirements.
• A genuinely hands-on approach — you're not afraid to step onto the shop floor.
• Above all else - a great attitude that will help to build our team culture.

What we offer

• £35,000–£40,000
• Standard warehouse hours, Monday–Friday
• Based at our Distribution Centre in Paisley
• Annual bonus scheme
• Pension and holiday entitlement
• Free gym membership
• Staff discounts
• A positive, supportive team environment
• Fresh fruit, coffee, and the usual perks

Sounds like a challenge you want? Then hit the magic button and apply now, and make sure you include a cover letter telling us: why we are right for you, and why you are right for us. We love letters btw. So if you don't send us one, we won't be sending you one back...