PMO operations, metrics, and reporting

• Collecting, challenging, and consolidating project updates from project managers and delivery leads into clear, decision-ready status reporting.
• Defining, building, and maintaining project and portfolio metrics (progress, delivery health, risks/issues, dependencies, milestones, capacity, and KPI trends).
• Building and maintaining dashboards and management information used by leadership and project managers.
• Supporting portfolio and programme forums: preparing materials, tracking actions, and following up to closure.
• Maintaining RAID logs and helping keep project data accurate and up to date.

Tooling and automation

• Writing Python scripts and small applications to support PMO workflows, including data collection, reporting, and automation across Jira and Confluence.
• Automating repetitive workflows across Jira and Confluence (status collection, reporting, page and template updates, notifications).
• Building small internal UIs and admin tools with AI coding assistants — practical PMO / project-management utilities rather than production trading systems.
• Improve and extend internal PMO / project-management tooling over time (dashboards, trackers, lightweight apps).

Documentation and Standards

• Acting as content manager for internal PMO and project documentation: structuring Confluence spaces/pages, maintaining quality and freshness, and retiring outdated content.
• Creating and curating playbooks, project templates, training materials, and how-to guides so teams can self-serve.
• Continuously improving PMO tooling, documentation standards, and ways of working — lighter process where possible, stronger visibility where it matters.

Project Delivery

• Taking ownership of selected small-to-medium projects as Project Manager (scope, plan, stakeholders, risks, delivery, and communication).
• Coordinating across engineering, business, and operations stakeholders to keep work unblocked and on track.

Qualifications

• 1–3 years of relevant experience in PMO, project coordination, junior project management, business analysis, operations tooling, or a similar delivery-support role (financial services, technology, or consulting preferred but not required).
• Ability to code in Python for practical automation and data work (scripts, APIs, data cleaning/transformation, and basic applications); professional software-engineering background is not required.
• Comfort building small UIs / internal tools with AI coding assistance (e.g. simple web interfaces, forms, dashboards, or admin utilities).
• Ability to define and build metrics — turning project activity into clear indicators, charts, and actionable reporting.
• Strong written communication and editorial judgment, with the ability to act as content manager for internal documentation (structure, clarity, consistency, and upkeep).
• Hands-on experience with Jira and Confluence.
• Strong organizational skills and attention to detail; able to manage multiple work streams without dropping follow-ups.
• Clear verbal communication skills; able to turn messy updates into concise reporting.
• Ability to pivot tasks quickly with the evolving needs of the business and to navigate ambiguous environments while maintaining focus and delivering results.
• Ability to support working across multiple time zones, as needed.
• Proactive, ownership-oriented mindset; comfortable asking questions, challenging gently, and driving work to completion.
• Nice to have: dashboarding / BI tools (Looker, Power BI, Tableau, Streamlit, Gradio, or similar); front-end basics or Python UI frameworks; Jira/Confluence API automation; Agile delivery exposure; prior end-to-end ownership of a small project or workstream; Confluence information architecture or training programme experience; interest in trading or fintech environments.

Benefits

Tower’s headquarters are in the historic Equitable Building, right in the heart of NYC’s Financial District and our impact is global, with over a dozen offices around the world.

At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive – without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win.

Our benefits include:

• Generous paid time off policies
• Savings plans and other financial wellness tools available in each region
• Hybrid working opportunities
• Free breakfast, lunch, and snacks daily
• In-office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training, and more)
• Company-sponsored sports teams and fitness events (JPM Corporate Challenge, Cycle for Survival, Wall Street Rides FAR, and more)
• Volunteer opportunities and charitable giving
• Social events, happy hours, treats, and celebrations throughout the year
• Workshops and continuous learning opportunities

At Tower, you’ll find a collaborative and welcoming culture, a diverse team, and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work – together.

Tower Research Capital is an equal opportunity employer.