Bank of England
Technical Product Manager (DevOps)
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Technical Product Manager (DevOps), Technology Directorate
Location: Leeds or London
Permanent
Full Time
Job Description
RTGS is the Bank of England's Real Time Gross Settlement service, critical national infrastructure that underpins the UK financial system, settling hundreds of billions of pounds each day.
We are looking for a Technical Product Manager to help shape and evolve the platform services that enable software delivery across RTGS Technology.
Working within the Runtime Platform & Developer Experience domain, you will own the roadmap, epics, backlog and demand management processes for the engineering platforms and services that enable software delivery across RTGS Technology.
You will work closely with engineers, architects, Software Engineering Team Leads and stakeholders to understand platform needs, shape demand and ensure platform capabilities evolve in line with technology strategy, engineering priorities, lifecycle obligations and operational requirements.
This role sits at the intersection of platform engineering, software delivery and product management. You will own a balanced roadmap that ensures platform services remain secure, resilient, supportable and fit for the future. Working with engineers and stakeholders, you will prioritise demand, reduce operational toil through automation, manage technology lifecycle obligations and improve the effectiveness of software delivery across RTGS Technology.
Acting as a steward of engineering capacity, you will help maintain a sustainable delivery model that balances operational responsibilities, platform evolution and continuous improvement.
This is an opportunity to shape the future of engineering platforms within RTGS Technology and help enable the delivery of one of the UK's most critical technology services.
Flexible Working Options
This role is open to flexible working patterns, these may include:
- Flexible start and end time to each day
- Ability to adapt calendar as needed, this could be to fit in the school run, gym, or appointments
- A 50% in-office attendance requirement can be spread across the month to accommodate diverse working patterns, such as the flexibility to purchase a weekly train ticket for certain weeks
- Working from abroad policy (subject to approval and policy within the team)
A Day in the Role
One day you could be working with engineering teams to understand challenges within the software delivery lifecycle and identify opportunities to improve platform capabilities and engineering effectiveness.
You may be working with Software Engineering Team Leads, architects and stakeholders to review roadmap priorities, balance competing demands and make informed trade-offs across platform improvements, lifecycle management, resilience, automation and operational support.
At the same time, you could be working with platform engineers to prioritise upgrades, patching activities, technology refresh, obsolescence remediation and operational improvements, ensuring the team maintains the right balance between supporting today's services and investing in tomorrow's platform.
No two days will be the same, but the focus remains consistent: maintaining a sustainable roadmap, evolving platform capabilities and enabling engineering teams to deliver software safely, efficiently and at scale.
Role Requirements
You will be responsible for translating engineering needs, operational requirements and technology priorities into a coherent and sustainable roadmap for Runtime Platform & Developer Experience services.
- Own the creation, maintenance and ongoing evolution of the roadmap, epics and backlog for Runtime Platform & Developer Experience services.
- Work closely with engineering teams and platform consumers to understand needs, identify opportunities for improvement and shape platform priorities through workshops, discovery activities and collaborative planning.
- Ensure engineering capacity is allocated appropriately across platform evolution, lifecycle management, operational support, resilience, automation and continuous improvement activities.
- Use feedback, operational insights and service data to identify bottlenecks, inform prioritisation decisions and drive continuous improvement.
- Maintain a balanced roadmap that supports platform reliability, lifecycle management, resilience, automation, developer experience and continuous improvement.
- Drive lifecycle management activities including patching, upgrades and obsolescence remediation whilst identifying opportunities to reduce operational effort through automation and standardisation.
- Work closely with Software Engineering Team Leads, architects and platform engineers to shape future platform direction.
- Challenge demand that could lead to unsustainable delivery or compromise long-term platform health.
- Communicate priorities, risks, dependencies and outcomes to stakeholders.
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Minimum Criteria
We're looking for someone who has the following key skills and experience:
- Experience managing roadmaps, backlogs, epics or prioritisation processes within a technology organisation.
- Experience working with engineering, technology or platform teams.
- Experience facilitating workshops, discovery activities or stakeholder engagement sessions.
- Experience improving operational processes, engineering effectiveness or service outcomes.
- Strong stakeholder management and communication skills.
- Understanding of Agile delivery and product management practices.
Essential Criteria
We are interested in hearing from candidates who have the following capabilities:
- Proven experience as a Product Manager, Technical Product Manager, Platform Product Manager or similar role within a technology environment.
- Experience owning roadmaps, epics and backlogs for technical products, platforms or services.
- Experience working within a software -or platform engineering environment.
- Strong understanding of software delivery, CI/CD, developer tooling, platform engineering concepts and modern engineering practices.
- Experience working closely with engineering teams, architects and technical stakeholders.
- Experience facilitating workshops and collaborative discovery activities.
- Experience defining and prioritising platform capabilities based on user needs, operational requirements and strategic objectives.
- Experience using feedback, operational insights and adoption data to shape roadmap decisions.
- Experience balancing platform evolution, lifecycle obligations, resilience, operational requirements and engineering productivity.
- Experience managing or prioritising work relating to platform lifecycle management, technology obsolescence, patching, upgrades or operational resilience.
- Strong planning, facilitation and stakeholder management skills.
- Ability to understand technical concepts and translate them into prioritised outcomes.
- Strong communication skills and ability to influence technical and non-technical stakeholders.
Desirable Criteria
It would also be beneficial, but not necessary, to have some of the following:
- Experience improving software delivery processes or engineering productivity.
- Experience using techniques such as value stream mapping, process mapping, journey mapping or similar approaches to identify improvement opportunities.
- Experience driving automation and operational efficiency initiatives.
- Experience with cloud and on-premise platform environments.
- Experience in financial services, payments or regulated environments.
- Knowledge of operational resilience, observability and technology lifecycle management practices.
Don't hesitate to apply if you don't meet all the essential criteria. We value diverse perspectives and believe that different backgrounds can contribute to our team's success.
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How This Role Fits into the Wider Bank
RTGS Technology is undergoing a significant transformation, moving to a product engineering model with teams aligned to business and platform domains.
The Technical Product Manager reports to the Technology Product Lead and forms part of the Product Management function within RTGS Technology.
This role exists to ensure RTGS engineering teams have secure, reliable and sustainable platform services that enable them to develop, deploy and operate software efficiently whilst maintaining long-term platform health and operational resilience.
The Technical Product Manager owns the roadmap, epics and backlog for Runtime Platform & Developer Experience services, ensuring demand is prioritised and engineering capacity is directed towards the highest-value outcomes.
Success in this role will be measured through improvements in engineering effectiveness, operational resilience, successful lifecycle management, reduction in manual effort through automation and the maintenance of a sustainable delivery model that enables continuous improvement without compromising operational stability.
Our Approach to Inclusion
The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.
At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.
We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.
From 1st October 2026, we expect all our colleagues to spend a minimum of 50% of their working time in the office per month. This is to capitalise on the benefits of working together in person across teams, while maintaining the flexibility offered by home working. Subject to that minimum requirement, individuals and managers should work together to find what works best for them and their team.
Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application.
Salary and Benefits Information
We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.
The salary range on offer:
- Leeds: £49,360 - £55,530
- London: £54,800 - £61,650
In addition, we also offer a comprehensive benefits package as detailed below:
- Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
- A discretionary performance award based on a current award pool.
- An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
- 26 days' annual leave with option
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