Trust In SODA
Technical Product Manager
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Technical Product Manager — AI Startup - London (hybrid)
We've partnered with an exciting AI start-up building an AI assistant to solve a lot of the day-to-day issues in an industry most of us will have encountered regularly throughout our lives.
They've already gone live with paying customers and have a lot more signed up on pilot schemes. It's an exciting time to join as the base is set, but you can still have a lot of influence on how the business progresses.
The TPM will own quality for an AI product, end to end. You'll define what "good" looks like, build and tune the eval suites that test it, and turn real customer signal into what they build next.
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What you'll do:
- Own their AI evaluation suites and graders across product areas
- Run daily critical-error triage and root-cause issue diagnosis
- Turn customer feedback into clear, prioritised product tickets
- Own features from PRD to delivery, feeding directly into their roadmap
- Help launch new modules as they scale
What you bring:
- 3-5 years in product, owning outcomes with engineering
- Genuine daily fluency with AI tools
- A background in software development is essential (ideally a year hands-on technical experience with knowledge of agentic workflows)
- Rigour to measure quality, not just gut-check it
- Comfortable in a small, fast-moving, AI-augmented team
- Experience with AI evals/prompt testing, SQL, Linear/Notion, or startup environments would be big pluses
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This is a broad, high-ownership role on a lean team. Your voice shapes the roadmap from day one. If this sounds like the right fit for you, drop across your CV or contact Adam Whitehurst at Trust in Soda for more info.
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