Tesco Mobile
Technical Product Owner - 12 Month Fixed Term Contract
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About the role
As Technical Product Owner for SalesHub & Squad Andromeda, you will own the vision, roadmap and delivery of one of Tesco Mobile's most strategically important platforms. You'll be responsible for balancing customer experience, commercial performance and technical sustainability across the Purchase & Fulfil journey, while ensuring SalesHub remains secure, resilient and scalable.
Working closely with engineering, architecture, UX, operations and commercial teams, you'll shape the future of SalesHub, driving platform modernisation, improving checkout experiences and enabling new propositions that support business growth.
This role is ideal for someone who can combine customer-centric thinking with strong technical product leadership and platform strategy.
You will be responsible for
- Owning the SalesHub product vision, roadmap and backlog, balancing customer experience, commercial opportunities and platform health.
- Defining and evolving basket, checkout and fulfilment journeys to deliver seamless, reliable purchasing experiences.
- Acting as the strategic owner of the SalesHub platform, driving modernisation, resilience, security and operational excellence.
- Partnering with architects and engineers to shape future platform architecture, enabling scalable commerce capabilities and greater squad autonomy.
- Prioritising customer-facing features, platform investment, compliance requirements and operational improvements.
- Defining and tracking key product and platform KPIs, including conversion, customer experience, platform performance, reliability and operational health.
- Ensuring the platform remains secure and compliant through close collaboration with Engineering, DevSecOps, Risk and Cyber Security teams.
- Delivering new propositions, fulfilment capabilities and revenue-generating opportunities through SalesHub.
- Managing platform dependencies and integrations across the wider Tesco Mobile technology landscape.
- Facilitating collaboration across technical and business stakeholders to align on priorities, value and outcomes.
- Maintaining a clear, value-driven backlog with well-defined user stories and acceptance criteria.
- Championing agile ways of working, continuous improvement and best practice within the Technical Product community.
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You will need
- Experience in Technical Product Management, Product Ownership or a related technical delivery role.
- Experience working in agile environments, with strong knowledge of Scrum methodologies and practices.
- Proven ability to create product vision, prioritise effectively and deliver measurable business outcomes.
- Experience working with modern platform technologies, including APIs, microservices, cloud-based architectures or serverless solutions.
- Strong stakeholder management and communication skills, influencing both technical and non-technical audiences.
- A customer-first mindset with a passion for solving customer and business problems through technology.
- The ability to translate complex technical concepts into clear product decisions.
- Strong analytical and problem-solving skills, using data and insight to guide prioritisation and decision making.
- Understanding of modern engineering practices, including DevSecOps, CI/CD, automation, cyber security, observability and operational resilience.
Highly desirable
- Experience with Adobe Commerce (Magento), digital commerce platforms or large-scale sales platforms.
- Experience within retail, telecommunications, e-commerce or subscription-based businesses.
- Knowledge of purchase journeys such as basket, checkout, order capture, fulfilment, promotions and product catalogue management.
- Experience with cloud platforms such as AWS or Azure.
- Working knowledge of observability and monitoring tools such as Splunk or New Relic.
- Experience managing cyber security, compliance, resilience or operational risk within customer-facing platforms.
- Experience leading platform modernisation, architectural transformation, technical debt reduction or engineering practice improvements.
Whats in it for you?
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
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The above information is a shortened summary, refer to our policies for full details
About Us
A 50-50 joint venture between Tesco and VMO2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we’ve launched into new services and markets. With more than 5 million customers, we’re the largest mobile virtual network operator in the UK. We’re proud to have an inclusive culture that’s uniquely Tesco Mobile, with a strong sense of community, plus all the benefits of working for one of the shareholders.
We care for human connection and we keep our customers at the heart of everything we do, which is why we’ve embraced the Agile way of working. Agile is more than just a methodology – it’s a liberating journey that puts customers and purpose first. It empowers us to self-organise, collaborate, co-create and rapidly inspect and adapt everything we do – allowing us to respond at pace to our customers’ needs. It encourages variety of thought and enables us to thrive, both individually and collectively.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.
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