Barclays
Technical Project Manager
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Job Description
Purpose
The purpose of a Product Owner is to maximize the value of the product by defining a clear product vision, managing authoring, refining and prioritizing the Product Backlog, balancing trade-offs across desirability, viability, and feasibility – making sure the right thing is being 'built', and prioritizing work based on business goals. They act as the primary liaison between stakeholders and delivery teams, ensuring the product meets user/customer needs and delivers optimal value. Product Owners are responsible for developing a roadmap and driving execution of their product area/sub-journey, applying continuous improvement principles and techniques.
Accountabilities
- Ensure Product Alignment with Business Goals: Ensure that the product & its features are aligned with broader objectives, driving value and contributing to the organization’s overall strategy. Utilisation of market research, analysis of customer feedback, and monitoring of industry trends to identify new products, features, or enhancements.
- Communicate Product Vision to Delivery Teams: Clearly articulate the product vision and goals to the delivery teams, ensuring they understand, align, and are inspired to deliver the business value and purpose of each feature or user story.
- Create and Refine User Stories: Write clear, concise user stories with detailed acceptance criteria, refining them as needed to ensure the development team has all the necessary information to implement features successfully.
- Agile Events: Participate in key Agile events such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to keep the team aligned and focused on delivering the product backlog.
- Managing the Product Backlog: Responsible for creating, maintaining, and prioritizing the product backlog, ensuring the highest value features are delivered first, based on business needs, customer requirements, and organizational impacts, balancing risk migration and future proofing against the product strategy.
- Act as the Voice of the Customer: Continuously gather feedback from customers and end-users to understand their pain points and ensure that the product meets their needs and improves their overall experience.
- Acceptance Criteria Definition & Management: Review and accept or reject work completed by the development team during sprints, ensuring that all delivered features meet the agreed-upon acceptance criteria and deliver business value.
- Collaborate with Stakeholders: Work closely with stakeholders (e.g., customers, business leaders, and marketing teams) to gather requirements, define product goals, and ensure that the product vision aligns with business objectives.
- Monitor Product Performance and Iterate: Regularly assess product performance using KPIs and customer feedback, adjusting the product backlog and roadmap to improve functionality and meet evolving customer needs. Manage ongoing readiness and 'run' activities of live products including monitoring, governance, and approvals.
- Risk and Control: Managing risk, including identification of potential risks, development of strategies to resolve or mitigate and escalate as necessary those risks, and alignment between the product management and control functions.
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Vice President Expectations
- To contribute or set strategy, drive requirements, and make recommendations for change.
- Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
- If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance, and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long-term goals and ensuring that budgets and schedules meet corporate requirements.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are:
- L – Listen and be authentic
- E – Energise and inspire
- A – Align across the enterprise
- D – Develop others
- For an individual contributor, they will be a subject matter expert within their own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialization to complete assignments. They will train, guide, and coach less experienced specialists and provide information affecting long-term profits, organizational risks, and strategic decisions.
- Advise key stakeholders, including functional leadership teams and senior management on functional and cross-functional areas of impact and alignment.
- Manage and mitigate risks through assessment, in support of the control and governance agenda.
- Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work their team does.
- Demonstrate a comprehensive understanding of the organization's functions to contribute to achieving the goals of the business.
- Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and business strategies.
- Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
- Adopt and include the outcomes of extensive research in problem-solving processes.
- Seek out, build, and maintain trusting relationships and partnerships with internal and external stakeholders to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
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All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.
Join us as a Technical Project Manager at Barclays
You will play a pivotal role in coordinating complex, cross-platform activities, ensuring regulatory, risk, and technology priorities are delivered consistently across multiple application teams. This role sits within the Catalyst Programme, a strategic initiative focused on modernizing technology processes, ensuring platforms remain compliant with evolving regulatory expectations. You will work closely with Release Train Engineers, application leads, and senior technology stakeholders to coordinate large-scale technology upgrades, platform migrations, and risk and control initiatives across the estate. This is a non-Agile delivery role with a strong focus on governance, planning, and execution.
To be successful as a Technical Project Manager, you should have:
- Proven experience driving Risk and Control initiatives across complex application landscapes.
- Experience managing technology backlogs using JIRA, with a good understanding of Agile delivery methodologies such as SAFe and Kanban.
- Strong experience leading complex platform migrations, enterprise-wide technology upgrades, and large-scale infrastructure or application transformation programmes.
Some other highly valued skills may include:
- Technical experience working alongside infrastructure, system administration, database administration (DBA), or platform engineering teams.
- Knowledge of budgeting, financial planning, forecasting, and resource management within large technology programmes.
- Experience delivering technology change within highly regulated financial services environments, particularly where risk, controls, and regulatory compliance are key drivers.
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