Education Authority Northern Ireland
Technical Project Manager - Digital Delivery Service
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JOB TITLE: Technical Project Manager - DDS
REPORTS TO:
Delivery Manager
RESPONSIBLE FOR:
The Technical Project Manager will be responsible for delivery of Digital Technology projects through the full project life cycle in accordance with the agreed budget. They will be the contact point for all issues pertaining to the project(s) assigned to them, including liaison with DTS (Digital Technology Services) Heads of Service and stakeholders across the Education Authority, and external suppliers to ensure delivery is consistent with project plan. This will involve working closely with team members, Delivery Manager, Head of Digital Delivery Service, and the PMO to ensure that all project requirements, deadlines, budget restrictions, and schedules are on track. The Managers will be responsible for managing and leading a team of employees within the service, this may include managing employees across all EA offices.
JOB PURPOSE:
- Lead and co-ordinate the activities of the project ensuring the achievement of the projects’ overall objectives within specified time and budget constraints.
- Manage a Project team and be responsible for the successful implementation of multiple ICT projects to support the core business areas of the Education Authority.
- Manage all RAID items relating to assigned projects and provide regular updates to ICT Management.
- Liaise with EA Services to define project technical and business requirements.
- Liaise with DE in respect of the Business Case funding for projects over the delegated limit.
- Inform the DTS Programme Board of project progress and providing DDS PMO with regular status reports as defined within the reporting guidelines.
SCOPE AND CONTEXT:
The postholder will lead and co-ordinate the procurement and implementation of several Business-Driven Technology projects across EA Services within the defined timescales, within agreed cost tolerances, and to defined quality standards. The postholder will work with the Delivery Manager and PMO to report on progress against agreed timescales, costs, etc. and will also take the lead in resolving any issues which may arise with the assigned contractors where applicable. Projects assigned to the Postholder within the DTS Programme of Work must adhere to their project plans and approved requirements.
MAIN DUTIES AND RESPONSIBILITIES:
DTS Programme of Work:
- Co-ordinate the preparation of business cases for projects aligned to the DTS Programme of Work.
- Establish the documentation necessary including technical specifications for the relevant full business case.
- Work with the business and DTS to update the full business cases throughout the assigned projects.
- Lead and co-ordinate the procurement of multiple projects within the Programme.
- Oversee the implementation of multiple projects across EA services within defined timescales and budget.
- Report to the DTS Programme Board and PMO on the progress of the DTS projects against agreed time and cost constraints.
- Act as key contact and work in partnership with the appointed contractor in terms of implementation and support issues throughout the project life cycle.
Project Management, including System Procurement, Implementation, and Performance:
- Project Planning, including test plans, cut-over plans, and training plans.
- Ensure all project milestones are properly identified for all phases of the project and that they are met through effective management of and communication with the project/implementation team.
- Adhere to the system of monitoring and reporting against project objectives and timescales.
- Manage the projects with defined environment including:
- Detail planning
- Monitoring of costs; and
- Quality assurance
- Prepare project documentation for the DTS Programme Board, attend as necessary, and facilitate Project Board Meetings.
Staff Management, including Resource Requirements, Planning, and Monitoring Progress:
- Define detailed activities and project team accountabilities.
- Define project resource requirements to meet the projects’ objectives to ensure they are provided when required.
- Provide guidance and direction to members of the project team.
- Allocate work packages to the project team.
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Management of Key Relationships to Ensure Effective Interaction between various partners:
- Liaise with appointed contractors as required and monitor the contractor’s performance against contracts and agreed timelines.
- Liaise with relevant officers within EA, DE, contractor, etc., in relation to the successful development/implementation of the systems within the DTS Programme of work.
- Ensure appropriate interface arrangements, where necessary, are designed between the new system and legacy systems.
- Undertake any other duties which from time to time may be required by the DTS Programme Board.
Risk Management:
- Identify and manage risks that may arise within their area of responsibility and develop controls to mitigate them, ensure any risks or issues are escalated appropriately before they develop into an issue.
- Report to DTS Programme Board on risks and management thereof.
This job description will be subject to review considering changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity, and always pay due regard for equality legislation. To view the summary of terms and conditions for this post, click here.
PERSON SPECIFICATION
NOTES TO JOB APPLICANTS
- You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
- You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
- The stage in the process when the criteria will be measured is outlined in the table below.
- Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
- Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
- In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form on how you meet any desirable criteria.
Section 1 - Essential Criteria
The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.
| Factor | Essential Criteria | Method of Assessment |
|---|---|---|
| Qualifications/Experience | Hold a bachelor’s degree (QCF Level 6) or an equivalent or higher qualification in an ICT related subject and have two years’ demonstrable experience successfully leading complex projects OR Have a minimum of five years’ demonstrable experience successfully leading complex projects | Shortlisting by Application Form |
| Knowledge | Demonstrable experience of project management techniques and delivery including practical experience in the PRINCE2 methodology | Shortlisting by Application Form |
| Other | Demonstrable experience of working to deadlines and controlling multiple projects, where you have made a significant impact within your role, making a substantial difference to the success of a company and the satisfaction of its employees | Shortlisting by Application Form |
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The successful candidate will be required:
- to have access to a suitable vehicle (appropriately maintained and insured for Education Authority business) that will enable them to carry out the mobility requirements of the post in an efficient and effective manner and thus meet this essential criterion; OR
- be able to provide sufficient information on the application form that will satisfy the employer that he/she has access to an appropriate alternative form of transport that will enable them to carry out the mobility requirements of the post in an efficient and effective manner and thus meet this essential criterion.
Section 2 - Essential Criteria
The following are additional essential criteria which will be measured during the interview/selection stage in line with EA’s Game Changing People Model.
| Factor | Essential Criteria | Method of Assessment |
|---|---|---|
| Knowledge/Experience | Knowledge of the current and anticipated challenges facing the Education Authority | Interview |
| Knowledge of Project Management tools and associated Project documentation | Interview | |
| Demonstrate experience of making managerial and technical decisions | Interview | |
| Skills/Abilities | Excellent communication skills, with the ability to talk and present to a range of audiences, acting as a translator between parties. | Interview/Presentation |
| The ability to deliver high performance whilst working under pressure on multiple projects within project timeframes. | Interview/Presentation | |
| Strong collaborative skills to build genuine and productive relationships with internal & external stakeholders. | Interview/Presentation | |
| A customer-focused passion for creating solutions with a positive attitude to implementing improvements/change. | Interview/Presentation | |
| Excellent proven analytical & creative thinking and an informed evidence-based approach to decision-making. | Interview/Presentation | |
| Values Orientation | Evidence of how your experience and approach to work reflect EA’s ethos and values. | Interview |
Section 3 - Desirable Criteria
Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.
| Factor | Desirable Criteria | Method of Assessment |
|---|---|---|
| Qualifications |
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