Required qualifications, capabilities, and skills

• Formal training or certification on technical program management concepts and advanced applied experience within a large organization.
• Experience supporting cross-functional technology initiatives involving multiple stakeholders, systems, and delivery timelines.
• Strong analytical skills to track program performance, identify issues early, and support data-driven decisions (KPIs/OKRs, delivery metrics, trend analysis).
• Working knowledge of risk, dependency, and issue management, including maintaining RAID artifacts and supporting escalation and mitigation plans.
• Familiarity with delivery methodologies and tools (e.g., Agile, Scrum, Kanban, Waterfall), and ability to operate effectively in hybrid environments.
• Strong written and verbal communication skills, including ability to produce crisp status updates, meeting notes, and stakeholder-ready materials.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
• Technical fluency with modern systems and digital tools, enabling effective collaboration with engineering and architecture partners.
• AI fluency and intellectual curiosity, with willingness to learn and apply current agentic tools/agents to improve delivery execution, transparency, and operational efficiency.
• Ability to evaluate and articulate AI/agent-assisted use cases and success measures, and to support adoption in partnership with engineering and control stakeholders.

Preferred qualifications, capabilities, and skills

• Experience supporting enterprise programs with governance routines (steering materials, financial tracking, dependency management, release readiness).
• Strong stakeholder management skills and comfort working with senior partners.
• Bachelor’s degree in Business, Engineering, Information Technology, or a related field; certifications (e.g., PMP, Agile, Lean Six Sigma) a plus.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.