Along with:

• A collaborative approach and the ability to build strong working relationships across technical teams, business stakeholders and external partners.
• A proactive mindset, with the confidence to identify risks, resolve issues where possible and escalate appropriately when needed.
• A focus on delivering value for the business and the best possible service for our customers.

Responsibilities

• Manage projects from initiation to BAU through the change governance processes defined by PMO.
• Create and maintain project documentation in collaboration with business stakeholders.
• Identify clear and measurable project objectives, using data from the outset to support business outcomes.
• Own the creation and delivery of project plans, driving projects through to completion and overseeing input from all parties.
• Manage and contribute to projects within an omnichannel programme, delivering value across the business.
• Highlight risks to project success and resolve or escalate where appropriate.
• Work with internal stakeholders and third parties to assess requirements and establish strong partnerships.
• Communicate clearly with all levels of the business, connecting technical and non-technical conversations.
• Identify resource requirements upfront and highlight potential crossover with other projects.
• Support the PMO department with governance tasks that enable change to be delivered safely and ways of working to continuously evolve.
• Chair steering boards and regular project review meetings, including retrospectives, to help improve delivery across Footasylum.

Skills/Experience

• Experience managing technical or digital change projects from initiation through to delivery and BAU handover.
• Strong project planning, documentation and governance experience.
• Ability to manage risks, dependencies, decisions and stakeholder communications across multiple workstreams.
• Confident working with technical teams, business stakeholders and third-party partners.
• Understanding of business change, including impact assessment, communications planning, budget management and cutover planning where required.
• Excellent communication, organisation and collaboration skills, with the ability to keep teams aligned and informed throughout delivery.

Why Footasylum?

We are one of the UK’s leading omni channel retailers, but as well as that, we’re a genuinely great place to work. We value you and your development. Our people across the business have taken on new opportunities, whether that’s stepping into a new role, moving into a different department, or building new skills through the support and training we offer. Our goal is to create a fun, supportive environment where your success matters just as much as ours, and where you have the tools, encouragement, and opportunities to achieve your goals.

Company Tagline: Defy Ordinary.

Company Values:

• Diversity

We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are building services to customers and the wider business. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences and backgrounds.

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity for you. Please note, this is not a remote role and our expectation is that you will be able to attend Head Office/Studio in a hybrid way, in Greater Manchester.