UST
Technical Project Manager - Microsoft Dynamics
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Who We Are
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of over 30,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are
UST is seeking an experienced Technical Project Manager with deep expertise in Microsoft Dynamics to lead the successful delivery of enterprise transformation programmes across the UK and Europe.
This role will be responsible for managing the end-to-end lifecycle of Microsoft Dynamics implementations, upgrades, migrations and application modernisation initiatives. You will act as the bridge between business stakeholders, solution architects, development teams, and executive sponsors to ensure projects are delivered successfully, on time and within budget.
This is an excellent opportunity to join a rapidly growing Microsoft practice and play a key role in shaping strategic client engagements.
Key Responsibilities
Project & Programme Delivery
- Lead end-to-end delivery of Microsoft Dynamics projects across ERP, CRM, CE, Power Platform and Finance & Operations environments.
- Define, manage and execute project plans, schedules, budgets and resource allocation.
- Establish programme governance frameworks, steering committees and reporting structures.
- Manage project risks, dependencies, assumptions and issues throughout the delivery lifecycle.
- Ensure successful delivery against agreed scope, quality, timelines and budget.
- Drive implementation methodologies including Agile, Waterfall and Hybrid delivery models.
- Coordinate multi-disciplinary teams across solution architecture, development, testing, infrastructure and business analysis.
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Stakeholder Management
- Build trusted relationships with client stakeholders at all levels.
- Facilitate programme governance meetings and executive steering committees.
- Translate technical delivery challenges into business-focused updates and recommendations.
- Collaborate closely with Client Partners, Delivery Directors and Practice Leaders.
- Act as the primary escalation point for project delivery concerns.
Technical Leadership
- Develop a strong understanding of Microsoft Dynamics 365 architecture and solution design.
- Work closely with Solution Architects to ensure delivery aligns with business requirements and technical best practice.
- Monitor solution quality, technical risks and integration dependencies.
- Manage third-party vendors, ISV partners and offshore delivery teams.
- Support deployment planning, cutover activities and production go-live readiness.
Financial & Commercial Management
- Own project financials, including forecasting, utilisation, revenue tracking and margin management.
- Support contract governance and Statement of Work adherence.
- Manage project change requests and scope control processes.
- Ensure commercial objectives are achieved while maintaining high customer satisfaction.
Continuous Improvement
- Promote delivery excellence and operational efficiency across the Microsoft practice.
- Contribute to delivery methodologies, frameworks and reusable assets.
- Support mentoring and coaching of Business Analysts, Project Coordinators and junior Project Managers.
- Share lessons learned and drive continuous improvement initiatives.
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Engineering, Business or related discipline.
- 10+ years of project management experience delivering enterprise technology programmes.
- 3+ years managing Microsoft Dynamics implementation programmes.
- Proven experience delivering Dynamics 365 CRM, CE, Power Platform or Finance & Operations projects.
- Strong experience working within consulting, systems integration or digital transformation environments.
- Demonstrated success managing geographically distributed delivery teams.
- Experience managing enterprise stakeholders and executive-level relationships.
- Excellent planning, communication and stakeholder management skills.
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Preferred Qualifications
- Microsoft Dynamics Certifications.
- PMP, PRINCE2 Practitioner or Agile Project Management certification.
- Scrum Master or SAFe certification.
- Experience delivering Power Platform solutions.
- Knowledge of Azure, Microsoft Fabric and integration technologies.
- Experience within Financial Services, Retail, Manufacturing, Healthcare or Public Sector industries.
Why Join UST?
- Work with leading global organisations on their digital transformation journeys.
- Join a growing Microsoft Business Applications practice with strong investment and executive sponsorship.
- Collaborate with industry-leading architects, consultants and delivery leaders.
- Access continuous learning and certification opportunities.
- Thrive in a people-first culture focused on innovation, growth and impact.
What We Believe
Values
Humility
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity
Through business, we will better the lives of those less fortunate than ourselves.
Integrity
We honor our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
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