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About Us
Resapol is a distributor of specialist building products. We work with all the leading UK manufacturers through our UK-wide network of branches.
We offer a great brand name after 25 years in business.
Role Overview
This Sales Coordinator will be based at our Leigh branch, which is one of our top-performing branches that has within it a wealth of experience in the business.
The company boasts a dedicated team of internal sales advisors that have all come into the team with minimal experience but have gone on to have careers within the business.
Responsibilities
- The Sales Coordinator role is a busy role working with all team members in the branch and alongside our technical specialists across the business.
- Respond and resolve customer enquiries including providing technical help and advice.
- You will price and process orders and update customers on deliveries.
- Process returns and escalate any product queries.
- Proactively contact customers (existing & new) to promote offers and branch campaigns to generate additional business.
- You will be targeted on bringing back lapsed customers.
- You will account manage regular customers to increase customer spending.
- Support key administrative processes within the branch to ensure its smooth running.
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Requirements
To apply for this role, you will need to say yes to the following:
- Telephone-based sales or customer service experience
- Can do attitude
- Good IT skills, word, excel, emails, and CRM
- GCSEs in English and Maths, or equivalent qualification
- Ability to multi-task and keep your cool
- Team player
- Previous experience of working in a trade / construction role is desirable
Working Hours
Office based Monday to Friday 8-5. Please press to apply now.
Job Type: Full-time
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