Woodrow Scientific
Technical Sales Engineer
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Department: Sales and Marketing
Location: Southampton, UK / Hybrid
Employment Type: Full Time
Travel: Frequent, UK and occasional international travel. Up to 80% of working time.
About Woodrow Scientific
Woodrow Scientific Ltd (WSL) is an innovative and fast-growing high-technology company specialising in the design and manufacturing of advanced fibre laser systems. Our cutting-edge laser technologies support a range of exciting applications, including space communications, defence, industrial materials processing, and laser cleaning. These place WSL products at the forefront of technological advancement and innovation.
As part of our talented and friendly team, you will work alongside passionate professionals who are committed to developing exceptional products and pioneering new technologies. WSL offers a stimulating environment where employees are encouraged to tackle diverse technical challenges and broaden their expertise. The variety of projects and technologies we work with provides outstanding opportunities for continuous learning and professional growth.
Position Summary
As a Technical Sales Engineer, you will lead the commercial growth of WSL's laser cleaning division, developing relationships with new and existing customers and identifying opportunities across a range of industries. You will be heavily involved in the technical and commercial aspects of laser cleaning products, guiding prospective customers through the evaluation and purchasing process.
You will conduct customer demonstrations, explain the principles, practical benefits, and limitations of laser cleaning technology, and work closely with the engineering, applications, and production teams to ensure customer requirements are understood and addressed.
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As a member of a growing team, you will have the opportunity to make a significant impact on the development and success of the laser cleaning division. The role requires a positive and dynamic mindset, with the ability to identify opportunities, build customer relationships, and influence the direction of the product offering, helping to establish WSL as a recognised supplier of laser cleaning solutions.
This position offers an excellent opportunity for professional growth and increased responsibility as the business continues to expand.
Key Responsibilities
- Contribute to the business development and sales activities for the company's laser cleaning product range
- Identify and develop new customer opportunities in target markets
- Conduct customer meetings, product demonstrations, and on-site trials
- Explain the principles, capabilities, benefits, and limitations of laser cleaning technology to customers with varying levels of technical knowledge
- Manage the sales pipeline and maintain accurate records within the company CRM system.
- Work closely with engineering and operations teams to ensure successful project delivery and customer satisfaction
- Gather and communicate customer feedback to support ongoing product development and continuous improvement
- Represent the company at trade shows, exhibitions, conferences, and industry events
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The list above is intended as a representative list of duties for your position. It is by no means exhaustive, and the company may ask you to perform other duties, in line with the company policies and interests.
Qualifications
- Education: Bachelor's degree in Engineering, Physics, Materials Science, or a related technical discipline.
- Experience: Previous experience in a technical sales, applications engineering, business development, or customer-facing engineering role is desirable but not essential.
- Technical Skills: Familiarity with engineering principles and industrial processes. Ability to understand and explain technical concepts to both technical and non-technical audiences. Familiarity with laser systems, or optical systems would be advantageous.
- Soft Skills: Excellent communication and presentation skills, relationship building, commercial awareness, organisation, problem-solving, and teamwork.
Working Conditions
Ideally office-based, on site, with regular customer visits and demonstrations throughout the UK and occasional international travel. Working from a remote location will be considered if necessary. The company operates a 4-day working week option (37.5 hours), which involves longer hours on the 4 working days. This needs to be agreed in advance with management.
Compensation & Benefits
- Private NEST pension.
- Paid leave (25 days pro-rata, 5 days week).
- After 6 months of employment, participation in the company's share options scheme.
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