Technical Search Director

Technical Project Leadership

• Site Migrations: Serve as the senior lead on technically heavy projects, including site migrations, platform rebuilds, re-architectures, and international rollouts, protecting baseline traffic and mitigating operational risk.
• Technical Roadmapping: Formulate and manage robust technical roadmaps for key accounts, scoping accurate effort requirements and resource allocation.
• Escalation & Technical Resolution: Serve as the senior point of escalation for complex technical issues, indexing emergencies, or performance drops across the Organic client portfolio.

Proposition Operationalisation & Innovation

• Evolving the Proposition: Continuously modernise Croud’s Web Experience methodology with improved processes and agentic workflows to integrate emerging web technologies, generative AI search behaviours, and evolving search engine guidelines, whilst driving efficiency in delivery.
• Test & Learn: Lead regular "Test & Learn" technical initiatives to evaluate new tools, web standards, and indexing patterns, turning insights into client strategies.
• Case Studies & Thought Leadership: Produce high-quality case studies and whitepapers that showcase Croud’s technical SEO innovation and elevate the agency’s profile in the market.

Growth & Capability Development

• New Business & Growth: Support sales and pitch initiatives by delivering high-impact technical audits, pitch inputs, and solution design on complex technical opportunities.
• Croudie Network Management: Oversee brief quality, project management, and quality control for work assigned to specialist on-demand network experts.
• Upskilling & Mentorship: Provide ongoing training, mentorship, and technical guidance to Web Experience Managers and the wider Organic Performance team.

PERSON SPECIFICATION

• Extensive experience in Technical SEO within an agency environment.
• Expert knowledge of Technical SEO best practice, site migrations and web performance optimisation.
• Strong understanding of AI search, emerging search technologies and the evolving search landscape.
• Confident working with developers and translating technical recommendations into actionable solutions.
• Commercially minded with excellent stakeholder management and communication skills.
• Proven experience leading technical teams and driving capability development across a business.

COMPANY BENEFITS

• Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish.
• Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!
• On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:
  • Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
  • 25 days holiday a year
  • Discretionary annual performance based incentive
  • Sale commission
  • Recruitment referrals bonus
  • Health & Wellbeing contribution
  • 2 Recharge Days each holiday year
  • Ride to Work scheme
  • Railcard
  • Season Ticket loan
  • Home office screen
  • Daily office perks: Free fruit, breakfast cereals, snacks, and tea & coffee
  • Weekly treat: Enjoy a complimentary lunch on us every week
  • Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
  • Life insurance and income protection
  • Medical Cash Plan
  • Pension
  • Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
  • Peer to peer recognition scheme 'bonusly'
  • Team off-sites/regular socials
  • Year-round holiday parties
  • Flexible working options
  • Day to make a difference

• Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).

• Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.

• Please note: Internal candidates may be considered for this position as part of the selection process, in line with our commitment to transparent and fair recruitment.

OUR VALUES

At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities.

We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following:

• In it together - our value on integration, collaboration and outcomes
• Eye on the future - our value on futurism, creativity and passion
• Generous in spirit - our value on people, development and inclusion
• Do what you say - our value on integrity and accountability
• Make a difference - our value on purpose and impact