Client consulting & communication (15%)

• Act as a technical point of contact on your accounts – offering commercial, data-led advice in both written and verbal formats.
• Join client meetings to present recommendations, explain technical issues and outline opportunities.
• Identify and flag upsell and cross-sell opportunities across your client portfolio, and support the new business process.
• Work closely with SEO Account Managers to ensure all technical deliverables are understood, implemented and integrated into the wider digital strategy.

People & culture (10%)

• Mentor and support Digital Marketing Executives working on your accounts, helping grow technical confidence and capability.
• Contribute to internal training sessions, knowledge shares and innovation sprints.
• Add to a culture of continuous improvement, shared learning and technical excellence.
• Support SEO team members and escalate risks to leadership where needed.
• Ensure that timesheets are completed accurately and on time.
• Promote a positive, inclusive and collaborative team culture.
• Champion House Digital’s values: total transparency, continual improvement, strong team spirit, and prioritising fun.

In addition, you will be expected to undertake any other task, deemed to be reasonable and appropriate to this role, as directed by your line manager.

HOW you will deliver in the job role…

The knowledge and experience you are expected to apply when performing your job role.

• 3+ years’ hands-on experience in technical SEO, ideally within an agency or consultancy setting.
• Demonstrable experience of driving performance improvements through technical work on websites.
• Experience supporting or delivering technical audits, website migrations, and JavaScript-heavy site optimisation.
• Working knowledge of advanced SEO techniques, including server log analysis, rendering diagnostics, and international SEO.
• Confident using key SEO tools such as Screaming Frog, Sitebulb, Ahrefs, Google Search Console, GA4 and Looker Studio.
• Working knowledge of AI Search platforms, LLMs and emerging search technologies, and an understanding of how technical SEO contributes to visibility within these environments.
• Experience collaborating directly with account/project managers, digital designers and marketers in an agile workflow.
• Strong analytical skills with the ability to prioritise issues based on effort vs. impact.
• Clear written and verbal communicator – comfortable simplifying technical topics for clients and internal stakeholders.
• An analytical, proactive and results-oriented mindset.

The WAY you’re expected to behave and demonstrate the House Digital values…

The behaviours you will need to demonstrate when delivering the WHAT and applying the HOW.

GETTING BETTER EVERY DAY

• You encourage and provide opportunities for continuous learning for your team.
• You drive strong results for our clients by setting clear goals and tracking progress regularly.
• You give actionable, constructive feedback to help team members grow.
• You celebrate both incremental improvements and major successes.
• You stay calm and focused under pressure and foster a growth mindset within the team, where mistakes are seen as learning opportunities.
• You role model continuous improvement by encouraging change and seeking your own development opportunities.

BEING TOTALLY TRANSPARENT

• You foster an environment where transparency is encouraged & rewarded.
• You set clear expectations and provide clear, regular updates on team goals and performance.
• You address issues openly and directly, never leaving uncertainty for the team.
• You encourage team members to share their thoughts and concerns without fear of judgement.
• You make decisions in a transparent way, explaining the reasoning behind them.
• You share both positive and constructive feedback respectfully.

CREATING A FAMILY UNIT

• You build strong, supportive relationships within the team, treating everyone like family.
• You promote a culture of inclusion, where everyone feels trusted, valued and heard.
• You show kindness and empathy towards team members' personal challenges or achievements.
• You encourage teamwork and a "we're in this together" mindset.
• You ensure that team members know they can rely on you to support them in tough times.
• You develop a sense of belonging by prioritising team cohesion and unity.

PRIORITISING FUN

• You create a work environment that encourages fun, creativity and enjoyment.
• You find time to recognise and celebrate both individual and team successes.
• You lead by example, balancing work with moments of fun and lightness.
• You encourage a positive, inclusive atmosphere where humour is welcomed.
• You foster team bonding through regular team-building activities.
• You support team members in finding joy and meaning in their work.

SUCCESS MEASURES…

The results you are expected to deliver and how your performance will be measured.

Technical delivery

• Completion of high-quality audits, migration support, diagnostics and implementations – on time and to a high standard.
• Clear impact of technical activity on key SEO KPIs: visibility, traffic, conversions, site speed and crawl/index health.
• Contributions to the development and refinement of technical SEO services, tools and delivery processes.
• Contribution to House Digital’s evolving AI Search offering through testing and implementation of technical best practices.

Client satisfaction & commercial contribution

• Positive client feedback and strong retention across accounts where you support technical delivery.
• Contribution to measurable business impact, including improved client performance and supporting upsell and new business opportunities.
• Clear linkage between technical recommendations and commercial outcomes in reports and meetings.

Team support & culture

• Tangible contributions to team knowledge, documentation and internal processes.
• Demonstrated mentoring and support to junior team members.
• Demonstration of the House Digital values and positive feedback from internal teams and colleagues.