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Technical Services Assistant Manager (f/m/d)
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Technical Services Assistant Manager in Hemel Hempstead
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About the Position
In this position, you will be part of our Technical Services Team and provide ongoing leadership and coordination of the Technical Services Department to enable the provision of effective product and technical-related support to the UK Aftermarket.
Your Scope
- In conjunction with the line manager, provides ongoing leadership and coordination of the Technical Services Department to enable provision of effective product and technical-related support to the UK Aftermarket
- Provides focal point for technical product support to all stakeholders through various appropriate media
- Implements ongoing range reviews to optimize parc coverage, provides local input and coordination with RHQ Cat Man teams
- Compiles and monitors agreed KPIs to identify trends and recommends corrective actions
- Cultivates strong and effective working relationships within the Niterra UK / EMEA group and with third-party data agents
- Performs other reasonable and appropriate tasks, as directed by management
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What You Bring to the Table
- Proven automotive aftermarket-related product experience, at technician / workshop / parts supplier level
- Demonstrable experience of range and product management processes including application databases
- Familiar with vehicle ignition / electronic systems and products
- Team leadership experience
- Experience of interpreting and analyzing data
- Excellent attention to detail
- Highly organized, self-disciplined with the ability to manage own and team workload within agreed deadlines
- Keeps abreast of product, technical, and market knowledge
- Familiarity with Quality Control / Warranty procedures
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Important Notice
Due to high numbers of applications, please be aware that we will only respond to successful candidates.
To ensure equal opportunities is one of our most important principles. Everyone should have the possibility to develop according to their individual strengths and interests. It is our aspiration to make all of our decisions regarding applications and hires 100% objectively. We exclusively orientate on qualifications and the person's suitability with regard to the respective vacancy. Niterra does not tolerate any discrimination on the basis of gender, nationality, ethical or social background, origin, religion, disabilities, age, sexual orientation or identity - or any other discrimination for that matter.
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