Cambridge Maintenance Services Limited
Technical Services & Compliance Manager
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St Ives, Cambridgeshire
About Cambridge Maintenance Services Limited
Cambridge Maintenance Services is a nationwide supplier of mechanical and electrical building services maintenance with over 34 years of experience in delivering its building services maintenance to the corporate, healthcare, education, retail, transport and manufacturing sectors. It also ensures optimum energy efficiency for every property portfolio it manages.
We are experts in delivering compliant, safe, and efficient workplaces. Our nationwide building services maintenance solutions span the corporate, healthcare, education, retail, transport, and manufacturing sectors. Using advanced technology and data, we provide cutting-edge maintenance services that are trusted by major managing agents and independent clients alike. As a multi-award-winning business, our local teams are dedicated to providing personalised FM services that meet your specific needs.
Technical Services & Compliance Manager
Job Description:
We are seeking a highly capable Technical Services & Compliance Manager with a solid understanding of M&E infrastructure, life safety systems, business critical and high-risk assets & compliance.to join our expanding team.
This role is critical to ensuring the safe, compliant, and efficient delivery of services across our client portfolio. Acting as the technical authority within the business, you will support operational teams, drive best practice, and ensure full compliance with statutory, regulatory, and client-specific requirements.
You will play a key role in managing risk, improving service delivery standards, and maintaining our reputation for excellence in customer service and operational efficiency.
Key Responsibilities:
Technical & Compliance Leadership
- Act as the subject matter expert for building services, fire safety, and water hygiene compliance.
- Ensure compliance with all relevant legislation and guidance, including Health & Safety regulations, fire safety standards, and ACoP L8.
- Develop, implement, and maintain technical standards, policies, and procedures.
- Review and approve Risk Assessments and Method Statements (RAMS).
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Operational Support & Service Delivery
- Support day-to-day operational delivery across multiple client sites.
- Provide technical guidance and escalation support to engineering and site teams.
- Work closely with Contract Managers to ensure service delivery meets contractual KPIs and SLAs.
- Assist with mobilisation of new contracts and onboarding of new sites.
Risk Management & Assurance
- Identify, assess, and mitigate technical and compliance risks across the portfolio.
- Lead audits and inspections to ensure adherence to compliance standards.
- Oversee high-risk systems, particularly cooling towers and water systems, ensuring robust control measures are in place.
- Ensure all statutory inspections, certifications, and records are completed and maintained.
Training & Development
- Provide technical training, coaching, and mentoring to operational teams.
- Support competency development and upskilling across engineering staff.
- Promote a strong culture of safety, compliance, and continuous improvement.
Client & Stakeholder Engagement
- Act as a key point of contact for clients on technical and compliance matters.
- Provide clear, professional reporting on compliance status, risks, and performance.
- Support client audits and ensure readiness for both internal and external inspections.
Performance & Continuous Improvement
- Monitor service performance and identify opportunities for improvement.
- Drive efficiency, innovation, and best practice across service delivery.
- Support the implementation of digital systems, CAFM platforms, and compliance tools.
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Location:
St Ives, Cambridgeshire
Essential Skills & Qualifications:
- Relevant technical qualification in building services engineering or equivalent.
- Legionella / Water Hygiene qualifications (e.g. L8 awareness/management).
- IOSH or NEBOSH General Certificate (desirable).
Experience:
- Proven experience in a technical or compliance management role within Facilities Management or Building Services.
- Strong knowledge of mechanical and electrical systems maintenance.
- Experience managing water hygiene compliance.
- Demonstrable experience in managing statutory compliance and audits.
- Experience supporting multi-site operations and teams.
- Strong technical knowledge across building services (M&E).
- Excellent understanding of UK compliance and regulatory frameworks.
- Ability to interpret and apply legislation into operational practice.
- Strong leadership and team development skills.
- Excellent communication and stakeholder management abilities.
- High attention to detail with strong organisational skills.
Skills and Competencies:
- Strong technical knowledge across building services (M&E).
- Excellent understanding of UK compliance and regulatory frameworks.
- Ability to interpret and apply legislation into operational practice.
- Strong leadership and team development skills.
- Excellent communication and stakeholder management abilities.
- High attention to detail with strong organisational skills.
- Proactive, solutions-focused approach to problem-solving.
Desired Skills & Qualifications:
What We Offer
- 25 days holiday allowance.
- Access to 360 wellbeing and retail discounts.
- Pension enrolment.
- Bonus scheme.
- Enhanced maternity and paternity leave.
- Training and development opportunities.
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