Alton Towers Resort
Technical Services Director
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
What you'll bring to the team
Technical Services Director – Alton Towers Resort
Alton Towers Resort
Operations | Senior Leadership
It starts with play.
At Merlin, we create extraordinary experiences that bring people together through play. And at Alton Towers Resort, behind every thrill, every overnight stay and every unforgettable guest moment is an extraordinary technical operation making it all possible.
We’re looking for a Technical Services Director to join the Senior Leadership Team at Alton Towers Resort and lead the strategic direction of one of Merlin’s largest and most complex engineering and infrastructure portfolios.
This is much bigger than keeping the rides running.
You’ll have strategic responsibility for the engineering, technical services, infrastructure and long-term asset strategy that supports the entire Resort from our theme park, hotels and waterpark to heritage buildings, historic landscapes and critical infrastructure.
The opportunity
As Technical Services Director, you’ll be the principal engineering adviser to the Vice President and Resort Senior Leadership Team.
You’ll shape how we invest in and care for our assets for the long term, balancing safety, resilience, guest experience and commercial performance while making sure our engineering capability is ready for what comes next.
You’ll also have a voice beyond Alton Towers, representing the Resort across Merlin’s engineering community and helping influence technical standards, engineering policy and asset management across the Group.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You’ll lead across:
- Engineering strategy & governance – setting the long-term direction for engineering, technical services and infrastructure across the Resort.
- Assets & investment – shaping significant operating and capital investment priorities to maximise safety, resilience, performance and long-term value.
- Operational excellence – ensuring the assets behind millions of guest experiences are safe, reliable and ready to perform when it matters most.
- Innovation & future capability – modernising infrastructure and embracing technology and new ways of working to strengthen our engineering capability.
- Commercial partnerships – leading strategic supplier relationships and ensuring our partners deliver quality, innovation and measurable value.
- Sustainability & resilience – driving engineering approaches to decarbonisation, energy resilience and long-term infrastructure sustainability.
- A truly unique estate – helping protect and preserve the heritage buildings and historic landscaped gardens that make Alton Towers unlike anywhere else.
- People & leadership – leading a large, multidisciplinary technical organisation through your senior leaders, building capability, accountability and a high-performance culture.
Qualifications & Experience
What you’ll bring
We’re looking for an established engineering leader who has operated at scale in a complex, safety-critical environment.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You’ll bring significant experience leading large engineering operations, enterprise asset management, infrastructure investment and statutory governance, alongside the commercial judgement to make decisions that balance risk, investment and business performance.
You’ll be comfortable advising Executive and senior leadership teams, leading significant operating and capital budgets and providing clear direction when the stakes are high.
A degree or equivalent in Engineering, Facilities Management or a related technical discipline is essential, alongside strong knowledge of health & safety legislation and engineering compliance regimes including LOLER, PUWER and PSSR.
Chartered Engineer status, experience managing heritage estates and a track record of leading sustainability initiatives would all be advantageous.
Benefits
Why this role matters
Alton Towers isn't a conventional engineering environment and this isn't a conventional engineering leadership role.
The decisions you make will influence how one of the UK’s most iconic resorts operates today, how we invest for tomorrow and ultimately how millions of guests experience Alton Towers.
You’ll protect what makes the Resort extraordinary while helping us imagine what it could become next.
Bring your expertise. Bring your curiosity. And help shape the future of Alton Towers Resort.
Because at Merlin, it starts with play.
Pay Range
Competitive
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills