JLL
Technical Services Manager
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Lead the Engineering Transition from Construction to Operational Excellence
Are you ready to take ownership of one of London's most prestigious commercial developments from handover to world-class operations?
JLL is seeking an exceptional Technical Services Manager to spearhead the critical transition of a landmark 8-floor fit-out from construction completion through to seamless BAU (Business as Usual) operations for a global alternative investment firm managing $92 billion in assets.
The Opportunity
This is a rare chance to be present from day one—taking a brand-new, state-of-the-art facility in the heart of Mayfair from practical completion through systems commissioning, handover, and into full operational delivery. You'll be the technical lynchpin ensuring this critical environment, including live trading floors, operates flawlessly from launch day and beyond.
Location: Mayfair, London (5 days per week on-site)
Start Date: Immediate – ahead of Q1 2027 practical completion
Team Size: 7 direct reports
What Makes This Role Exceptional
- Own the Journey: You'll be embedded throughout the final construction phases, attending handover meetings, witnessing systems commissioning, and participating in familiarization training—ensuring nothing is lost in translation between the construction and operational phases.
- Build Your Team: Recruit, onboard, and mobilize a high-performing engineering team of 7 professionals who will become the technical backbone of this premium facility.
- Strategic Impact: Report directly to the Account Manager and play a pivotal role in establishing engineering standards, SOPs, and maintenance regimes that will define operational excellence for years to come.
- Critical Environment: Support a sophisticated operation including trading floors where uptime isn't optional—it's essential. Your technical expertise will directly enable business-critical functions.
- Dual-Site Engagement: Split your time initially between the client's existing offices and regular site visits to the new development, giving you unparalleled insight into client expectations and building performance requirements.
Your Mission
Phase 1: Pre-Handover (Now – Q1 2027)
- Attend contractor handover sessions and witness testing and commissioning of all critical building systems
- Participate in familiarization training
- Build relationships with the construction team, M&E contractors, and specialist installers
- Recruit and mobilize your engineering team ahead of go-live
- Support implementation of mobilization plans, maintenance schedules, and operational protocols
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Phase 2: Transition to Operations (Q1 2027 onwards)
- Lead the seamless transition from construction to operational management
- Implement planned preventative maintenance (PPM) programs across all 8 floors
- Establish 24/7 operational readiness for critical systems supporting trading operations
- Build strong client relationships and become the trusted technical advisor on-site
- Drive continuous improvement in building performance, energy efficiency, and occupant experience
What You'll Manage
- Building Services: HVAC, electrical distribution, UPS systems, generators, BMS controls
- Critical Systems: Trading floor infrastructure, data center environments, enhanced power provisions
- Life Safety: Fire alarm systems, emergency lighting, suppression systems
- Compliance: Statutory inspections, health and safety standards, FM regulations
- Team Leadership: 7 direct reports including mechanical, electrical, and multi-skilled engineers
What You Bring
Essential:
- Proven experience managing technical services or engineering operations in premium commercial, data center, or critical environments
- Strong leadership skills with experience recruiting, developing, and managing engineering teams
- In-depth knowledge of building services, M&E systems, and statutory compliance requirements
- Excellent stakeholder management—comfortable working with C-suite clients and senior leadership
- Relevant technical qualifications (HNC/HND in Building Services Engineering or equivalent)
Desirable:
- Experience in financial services, trading floor environments, or mission-critical facilities
- Familiarity with new build handovers, snagging processes, and defects management
- Professional membership (IOSH, BIFM, CIBSE, or similar)
- Understanding of energy management and sustainability in commercial real estate
- Track record of mobilizing new sites or managing construction-to-operations transitions
What's On Offer
- Competitive Salary – reflective of the strategic nature and seniority of this role
- Career-Defining Project – be part of a high-profile account from inception
- Professional Development – backed by JLL's global training and development programs
- Visibility and Impact – direct influence on client satisfaction and operational success
- Stability and Growth – long-term BAU role with a blue-chip client following mobilization
Why This Role Matters
This isn't just facilities management—it's engineering leadership at the highest level. You'll have the unique opportunity to shape the operational DNA of a world-class facility, establish best-in-class standards, and lead a team that keeps a critical business environment running 24/7/365.
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From witnessing the final bolt tightened to ensuring flawless operations on day one and beyond, you'll own the complete technical journey. If you thrive on challenge, demand excellence, and want to leave a lasting legacy on one of London's premier commercial developments, this is your opportunity.
Ready to Lead?
Join JLL and take the helm of this exceptional technical services operation in the heart of Mayfair.
Apply now and be part of something extraordinary.
Location: On-site – London, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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