ISS Facility Services UK
Technical Services Manager
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Location: Yeovil, Somerset
Hours: Monday to Friday, 8:00am to 4:30pm
Contract: Permanent
We're looking for an experienced Technical Services Manager to lead the delivery of hard services and engineering operations at a large, complex site in Yeovil. This is an exciting opportunity to join a growing account and play a key role in ensuring operational excellence, asset performance, compliance, and customer satisfaction.
As Technical Services Manager, you will take ownership of the site's technical services function, leading a team of up to 40 engineers and 6 supervisors. You'll be responsible for the safe, efficient, and compliant delivery of planned and reactive maintenance activities while driving continuous improvement across engineering operations.
This role would suit a strong people leader with a technical background and a proven track record in facilities management, engineering services, building services, or hard FM environments.
What You'll Be Doing
- Leading the delivery of all technical and engineering services across site.
- Managing planned preventative maintenance (PPM) and reactive maintenance programmes to ensure contractual SLAs and KPIs are achieved.
- Acting as the senior escalation point for technical and operational issues.
- Leading, developing, and mentoring engineering and supervisory teams to drive performance and engagement.
- Managing subcontractors and specialist service providers to ensure safe, compliant, and high-quality service delivery.
- Ensuring compliance with health, safety, statutory, and regulatory requirements, including permits to work and safe systems of work.
- Working closely with asset management teams to maintain accurate asset information and support ISO 55001 asset management objectives.
- Building strong relationships with key stakeholders and customers to ensure service delivery aligns with business needs.
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What We're Looking For
- Proven experience managing technical services within a building services, engineering, facilities management, or hard services environment.
- Strong leadership experience with the ability to motivate, develop, and manage large technical teams.
- Experience overseeing both planned and reactive maintenance programmes.
- Knowledge of engineering compliance, statutory maintenance requirements, and industry best practice.
- Commercial awareness with experience managing budgets, contracts, and financial performance.
- Experience managing subcontractors and supplier relationships.
- Excellent stakeholder management and customer-facing skills.
- Strong problem-solving, decision-making, and change management capabilities.
- Technical background within mechanical, electrical, building services, or facilities engineering disciplines.
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Qualifications & Experience
- Technical qualification or engineering background essential.
- Facilities Management experience preferred, but candidates from other technical or engineering sectors will also be considered.
The Company
ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors - from healthcare to finance - to deliver smart, sustainable solutions that improve everyday experiences.
We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.
As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team - we’ll be happy to support you.
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