Compliance & Risk Management

• Ensure all statutory, regulatory and health & safety obligations are met.
• Maintain systems, processes and procedures to support a compliant building operation.
• Conduct regular reviews of technical and operational performance.
• Support risk mitigation strategies and business continuity planning.

Leadership & Stakeholder Management

• Provide leadership, support and direction to facilities and building management teams.
• Build and maintain strong relationships with clients, occupiers and key stakeholders.
• Coach and develop operational teams to ensure high levels of performance and engagement.
• Contribute to achieving KPIs and service delivery standards outlined within client agreements.
• Support the Director and deputise when required.

Sustainability

• Support delivery of the client's sustainability strategy.
• Drive initiatives aimed at reducing carbon emissions and improving energy performance.
• Assist in achieving Net Zero objectives through plant optimisation, lifecycle planning and capital investment programmes.

Qualifications

Skills, Knowledge & Experience

Essential

• Significant experience managing technical facilities management services within commercial property portfolios.
• Strong understanding of mechanical and electrical building services.
• Demonstrable experience overseeing maintenance contracts, lifecycle projects and contractor performance.
• Excellent stakeholder management and communication skills.
• Strong organisational, commercial and project management capabilities.
• Experience managing consultants, contractors and multidisciplinary teams.
• Good understanding of compliance, health & safety, and statutory building obligations.
• Strong IT skills and experience using CAFM and building management systems.
• Managing Agent experience with a solid understanding of building operations and service charge management.
• Applicants must have the legal right to work in the UK.

Desirable

• Time-served Mechanical and/or Electrical apprenticeship.
• Professional qualification in Engineering, Building Services, Facilities Management or related discipline.
• Experience working within premium, trophy or multi-tenant commercial assets.
• Knowledge of sustainability initiatives and Net Zero carbon strategies.
• IOSH, NEBOSH or equivalent health and safety qualification.

Personal Attributes

• Exceptional problem-solving capability.
• Highly collaborative and relationship-driven approach.
• Strong attention to detail and commitment to service excellence.
• Proactive, resilient and solutions-focused.
• Ability to manage multiple priorities in a fast-paced environment.
• Passion for delivering best-in-class real estate services.

Additional Information

Why Join Colliers UK?

• Accelerate your career – Colliers is committed to developing its people through structured career progression, learning opportunities, professional qualifications, and internal mobility.
• Enterprising culture – Employees are empowered to think differently, take ownership, and make decisions that drive success. Innovation and entrepreneurship are central to the Colliers culture.
• Collaborative environment – Teams work closely across service lines and geographies, creating opportunities to learn from industry experts and deliver exceptional outcomes for clients.
• Global business, local impact – As part of a global organisation with thousands of professionals worldwide, employees benefit from international expertise while working on projects that shape local communities.
• Strong focus on people and wellbeing – Colliers invests in its employees through competitive benefits, flexible working approaches, and a culture that supports individual success.
• Commitment to inclusion and diversity – The business actively promotes an inclusive culture where different perspectives are valued and encouraged.
• Make a difference – Through initiatives such as Colliers Gives, employees are encouraged to support local communities, with paid volunteering days and opportunities to contribute to charitable causes.

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