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Technical Supervisor

Worcester
Posted about 9 hours ago
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Worcester City Council, Technical Supervisor, Parking and Environmental Enforcement

This position is available as either a secondment opportunity for internal applicants or as a fixed-term contract until 31 March 2028 for external candidates.


About the Role

Worcester City Council is seeking an enthusiastic, motivated, and experienced individual to join the Parking Services team as a Technical Supervisor. This is an exciting secondment opportunity for someone looking to develop their leadership skills while playing a key role in delivering front-line services that help keep Worcester safe, clean and welcoming for residents, businesses, and visitors.

As Technical Supervisor, you will be responsible for leading and supporting a team of up to 15 Civil Enforcement Officers and Environmental Enforcement staff, ensuring the effective day-to-day operation of the service. This is a pivotal role that combines operational leadership, performance management and technical expertise across both parking and environmental enforcement functions.

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Key Responsibilities

  • Lead and support a team of up to 15 Civil Enforcement Officers and Environmental Enforcement staff
  • Ensure effective day-to-day operation of the service
  • Take a lead role in parking performance reporting
  • Investigate and progress a range of environmental offences, including littering, fly-tipping, fly-posting, abandoned vehicles, Community Protection Notices and Public Spaces Protection Orders
  • Manage competing priorities within a fast-paced environment
  • Work closely with colleagues, residents, businesses, elected members, and partner agencies
  • Deal professionally with enquiries, complaints, and service issues to ensure positive outcomes are achieved

Requirements

  • Strong understanding of parking enforcement legislation, environmental enforcement practices, and associated regulatory powers
  • Excellent communication and people management skills
  • Ability to motivate and support staff while maintaining service performance
  • Relevant management or industry qualifications
  • Good literacy, numeracy, and IT skills
  • Comfortable producing reports, analysing performance data, and using Microsoft Office applications, particularly Excel and Word

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Benefits

This is an excellent opportunity for an ambitious individual looking to broaden their experience within a challenging and rewarding service area that has a direct impact on the quality of life of people living and working in Worcester.

Application Information

For an informal discussion about the role, please contact Peter Clements, Parking, Enforcement and Environmental Operations Service Manager, on 07596 888706.

We welcome applications from all sections of the community. We would like to help you shine during this process. If you need any assistance with applying, please contact the Recruitment team on recruitment@worcester.gov.uk. We can assist with alternative formats for your application or offer a MS Teams interview for example.

Closing Date: Sunday 6th September

Interview date: TBC

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Skills

Leadership
Performance Management
Parking Enforcement Legislation
Environmental Enforcement
People Management
Report Writing
Data Analysis
Microsoft Excel
Microsoft Word
Customer Service
Conflict Resolution
Regulatory Compliance

Location

Worcester, England, United Kingdom

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