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Job Title - Technical Supervisor
Job Description
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. The successful candidate is responsible for the coordination of FM & Technical Services to site to meet SLA requirements and key performance indicators.
Role Summary:
- Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements
- Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
- Comply with QHSE requirements as outlined within the SLA
- Act as a part of site emergency team i.e. Fire Marshall, as required for emergency control activities
- Report all accidents, occupational illnesses and emergencies in relevant books / documentation
- Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards
- Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
- Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
- Provide flexible support to the FM Operation areas as
- Deliver goods received to correct destination / person
- Approve invoices, goods received notes and statements for payment purposes
- Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times
- Act as deputy in the absence of line management
- Provide and arrange cover for the operational team as defined by line management
- Other activities and responsibilities may be individually defined
- Present and record weekly toolbox talks and efficiently convey relevant information
- Ability to organize and issue tasks to engineers and to carry out checks through the auditing system
- Carry out audits on engineering team and sub-contractors.
- Be part of the site on call team for OOH cover
- Survey and quote for additional works and repairs
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Experience Required:
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- Hold a technical qualification for example (Electrical/Mechanical/Gas/A/C) but limited to
- Knowledge and awareness of the facilities management industry
- Knowledge and understanding of various technical working of site equipment (Electrical, Mechanical, BMS and HVAC)
- An understanding of compliance and the ability to monitor and up-date records
- Practical experience in working with supply partners to deliver a seamless, integrated service
- Strong PC skills - MS Office
- Experience with CAFM systems
- Self-motivated and resourceful
- Good administrative skills
- Well organised
- Good prioritization and planning skills
- Customer services experience
- Ability to communicate at all levels
- Service orientated attitude combined with innovative thinking
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