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Technical Support Engineer
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About The Company
Emkay Plastics Ltd is a leading specialist supplier and converter of advanced composite materials, supporting clients operating at the forefront of engineering and innovation. Established with a commitment to quality and technical excellence, the company caters to demanding industries such as motorsport, aerospace, and advanced engineering, where precision, reliability, and technical capability are paramount. Emkay Plastics prides itself on delivering tailored solutions that meet the highest standards of performance and durability, making it a trusted partner for cutting-edge projects worldwide. The organization fosters a culture of continuous improvement, innovation, and technical development, emphasizing the importance of skilled professionals in driving its success.
About The Role
An exciting opportunity to develop into a key technical role within a dynamic manufacturing environment. Emkay Plastics Ltd is seeking a practical, technically minded individual to join our team as a Technical Support Engineer. This role involves working closely with and supporting the Chief Technical Officer (CTO) to enhance the company’s technical capabilities. The position is designed not merely as administrative support but as a developmental pathway for someone passionate about understanding how machinery, drawings, and manufacturing processes work. The successful candidate will gain hands-on experience across various technical areas, gradually taking on responsibility for routine and intermediate technical activities. This role offers a unique chance to grow technical knowledge, contribute to innovative projects, and become an integral part of a specialized engineering business.
Qualifications
The ideal candidate will possess a strong technical aptitude with a keen interest in engineering and manufacturing processes. Relevant experience in engineering, CNC, CAD, or quality systems is advantageous but not mandatory, as a willingness to learn is prioritized. Candidates should demonstrate a practical and logical approach to problem-solving, excellent organizational skills, and attention to detail. Proficiency in computer skills, familiarity with measurements and technical information, and the ability to understand engineering drawings are essential. The role is suited for individuals eager to develop their skills and take on increasing responsibilities. Candidates with experience in CAD, CNC machining, laser cutting, or manufacturing systems will have an added advantage, but candidates with the right attitude and aptitude will also be considered.
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Responsibilities
The responsibilities of this role are varied and will evolve as the candidate gains experience. Key duties include:
- Reviewing technical drawings and CAD files to ensure accuracy and feasibility
- Preparing job cards and supporting quotations for laser cutting and machining work
- Understanding tolerances, materials, and manufacturing requirements to support production effectively
- Assisting with technical queries, troubleshooting machinery issues, and liaising with equipment suppliers
- Supporting oven processes and learning essential production procedures, ensuring smooth operations
- Providing technical support to the sales team and responding to customer inquiries
- Assisting with quality control processes, maintaining calibration records and schedules for equipment
- Helping create and update standard operating procedures (SOPs) and technical documentation
- Supporting ISO and accreditation processes alongside senior management
- Contributing to technical systems and software projects
- Assisting with technical trials and development projects aimed at improving manufacturing processes
- Maintaining accurate technical records and ensuring proper documentation of knowledge and procedures
- Participating in sustainability initiatives, exhibitions, samples, website or intranet updates, and other cross-functional projects within the company
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Benefits
Emkay Plastics offers a comprehensive package designed to support professional growth and well-being. The role provides a varied work environment where no two days are the same, fostering continuous learning and development. Candidates will receive direct training and mentorship from the CTO, enabling them to build specialized technical and manufacturing knowledge. As skills develop, there are genuine opportunities to assume greater responsibilities and contribute meaningfully to the company’s success. Exposure to advanced materials, innovative manufacturing processes, and complex customer projects will enhance technical expertise. The company promotes a friendly, collaborative atmosphere within a growing, specialized business, providing a platform for career progression. Additional benefits include a supportive team environment, opportunities for involvement in pioneering projects, and the chance to become a key technical resource within the organization.
Equal Opportunity
Emkay Plastics Ltd is committed to creating an inclusive and diverse workplace. We believe that a variety of perspectives and backgrounds foster innovation and excellence. We are an equal opportunity employer and do not discriminate based on race, gender, age, religion, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to these factors. We encourage individuals from all backgrounds to apply and look forward to welcoming talented professionals who are eager to grow and contribute to our mission of technical excellence and innovation.
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