HSB Technical Ltd
Technical Support Engineer
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Position: Technical Support Engineer
Job ID: 958358
Location: Hampshire
Rate/Salary: £35,000 plus overtime taking you to 40 / 45k
Benefits: Lots of Benefits with this position
Type: Permanent, Full Time
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
Job Description
The below job description will outline this position of: Technical Support Engineer
Typically, this person will focus on providing expert technical support from the office or on-site and hands-on across the full range of products (full training will be provided). You will combine technical problem-solving with field-based work, including travel across the UK and international. You'll work closely with internal teams, boat builders, and end customers to deliver outstanding service, support installations, and resolve technical challenges.
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HSB Technical's client is an established and well-regarded business entity.
Duties and Responsibilities of the Technical Support Engineer
- Provide technical support and advice via phone, email, and in on-site, in person
- Develop and maintain in-depth knowledge of the company's products (past and present)
- Carry out field-based support including warranty work, sea trials, commissioning, and service visits
- Represent the company professionally when working on-site with customers and partners
- Accurately document service work, installations, and commissioning activities
- Collaborate with sales, design, quality, and production teams to provide feedback and drive product improvements
- Support the ongoing development of the technical support function
- Deliver training to customers and colleagues where required
- Undertake additional duties as required by the management team
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Qualifications and Requirements for the Technical Support Engineer
- Hands-on mechanical experience
- Strong mechanical and electrical troubleshooting ability
- Excellent problem-solving skills and attention to detail
- Highly organized with the ability to manage multiple tasks
- Proficient in Microsoft Office
- Willingness to travel at short notice UK and overseas
- Full UK driving licence
- Relevant marine engineering qualifications/certification.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
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