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EcoFlow

Technical Support Engineer Hotline(A39723)

London
Posted about 12 hours ago
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Job Description

  • Responsible for providing after-sales technical support of products for all EcoFlow product series via Chat, Hotline, and other online channels
  • Maintain good relationships and work closely with EcoFlow key accounts and sales channels, collaborate with internal resources to ensure technical problems from delivery channels are appropriately solved
  • Record EcoFlow Product Solution decks and respective technical materials for product promotion and after-sales service related uses
  • Stay tuned for industry trends, collect and record EcoFlow product technical feedback and product iteration suggestions for EcoFlow
  • Complete customer service ticket entry and record the work details
  • Proactively manage other challenges at work

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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What We Need from You

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  • 3+ years of previous working experience as technical service engineer ideally for solar panels, power storage, batteries, electrical tools companies
  • Electrical engineering degree is preferred
  • Fluent English, fluency in additional European languages is a plus
  • Customer oriented and strong service mindset
  • Proficient in using tools such as MS Word, Excel, Visio, etc.
  • Self-driven, prudent, patient, able to work independently
  • Work well under pressure and is a self-starter
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Skills

Technical Support
Customer Service
Electrical Engineering
MS Word
MS Excel
Visio
Solar Panels
Power Storage
Battery Technology
English Fluency

Location

London, England, United Kingdom

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