Project Heating Solutions
Technical Support Manager
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Technical Support Manager
PHS | Doncaster DN4 | Office-based | £40,000 - £45,000
Who we are
We’re one of the UK’s leading renewable energy installers. We design and fit air source heat pumps, solar PV, EV chargers and more, for everyone from homeowners cutting their energy bills to developers and energy companies rolling out low carbon projects at scale. Whatever the size of the job, our customers trust us to get it right.
About the role
This is where your site experience becomes your biggest asset. As our Technical Support Manager, you’ll be the technical brain behind every PHS install, designing the systems, solving the tricky problems and making sure our fitters turn up with exactly what they need.
No more battling the weather or hours on the road. You’ll have a role with real ownership, variety every day, and a team that comes to you because you know your stuff.
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What your day looks like
- Design systems you’d be proud to fit. You’ll create heat pump and solar PV designs that work in the real world, not just on paper, because you know what it’s like at the other end.
- Be the one with the answers. When customers call with a technical issue, you’ll get to the root of it and set the fix in motion. There’s real satisfaction in turning a frustrated customer into a happy one.
- Get the kit right, every time. You’ll specify and order the parts for each job, using your experience to cut out waste and make sure nothing’s missing when the van arrives.
- Back up the team in the field. Our installers, sales team and customers will rely on your judgement. You’ll be the straight-talking expert everyone trusts.
- Make every install better than the last. You’ll spot patterns, fix them at the source and help shape how we design and deliver work as we grow.
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Is this you?
- You’ve got hands-on experience fitting air source heat pumps, solar PV or both
- You know what an install genuinely needs, and you hate seeing money wasted on kit that never gets used
- When something goes wrong, you don’t dwell on it. You’re already thinking about the fix
- You can explain technical things clearly, whether it’s to an installer or a homeowner
- You like being organised and owning your work from start to finish
- Qualifications are a bonus, but your experience counts for more
Life at PHS
At PHS, we’re a team in the truest sense. We work together, we look out for each other, and we genuinely want everyone around us to succeed. When one of us wins, we all win.
That’s why we invest in our people. From day one, you’ll get all the training you need to thrive in the role, plus ongoing support as you grow.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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