6 Month Contract With A Local Authority

Job Purpose

To support the Building Maintenance and Estate Environment service in delivering an effective responsive repairs service across a portfolio of approximately 5,000 social housing properties, including estate environments and leaseholder liabilities. The postholder will undertake inspections, investigate defects, identify appropriate remedial works, prepare technical documentation and estimates, and monitor repair projects delivered by contractors and the Council’s Direct Labour Organisation. The role will ensure works are delivered to a high standard, provide value for money, comply with statutory and health and safety requirements, and minimise inconvenience to residents.

Key Responsibilities

• Undertake inspections and surveys of Council properties following repair requests, including visits to tenanted properties to investigate defects and plan programmes of work.
• Provide technical advice on building defects, damp, specifications, estimates, labour requirements, and health and safety matters.
• Prepare specifications, estimates, contract documentation, correspondence, measurements, and re-measurements as required.
• Maintain accurate repair histories, records, databases, and information relating to works undertaken.
• Prepare and submit survey reports, estimates, and work orders, ensuring value for money and commercial viability.
• Engage specialist services and contractors in accordance with Council procurement procedures.
• Monitor and oversee the progress of works undertaken by contractors and the Council’s Direct Labour Organisation.
• Undertake post-inspections to ensure completed works meet required standards and comply with health and safety and statutory requirements.
• Support effective Section 20 consultation with leaseholders and contribute to income maximisation in partnership with Tenancy and Leasehold Services.
• Support the Repairs Service and Repairs Call Centre to ensure a coordinated and positive repairs journey for residents.
• Take ownership of repairs projects from initiation through to completion, maintaining effective communication with residents throughout.
• Investigate and respond to complaints and enquiries from residents, Councillors, and external organisations within required timescales.
• Attend Area Panel and other meetings, preparing reports and providing technical information as required.
• Maintain effective working relationships with Housing, Asset Management, and other Council directorates.
• Support the collection of stock condition information and the development of programmes, priorities, and investment plans.
• Prepare and quality-check technical reports for committees, public meetings, and senior management.
• Monitor contractor performance, payments, variations, and the application of relevant schedules of rates.
• Operate within Council financial, procurement, process control, and budget management procedures.
• Ensure compliance with the Health and Safety at Work Act, CDM 2015, corporate health and safety policies, and other relevant legislation.
• Promote equality, diversity, inclusion, and fair access to housing services.
• Provide additional support across Area teams when required and undertake other duties consistent with the role and grade.