JD Ross Energy
Technical Support Representative
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Technical Support Representative
Our client is a growing renewable energy technology business providing technical support, training, and after-sales services for energy storage business globally.
Role
This is a remote position supporting installation partners across the UK and Ireland. The Technical Support Trainer will deliver technical training, provide troubleshooting support, and help customers and installers successfully deploy and maintain energy systems. The role includes designing and delivering training programmes, resolving technical issues, supporting internal teams, and conducting occasional site visits for training and technical assistance.
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Requirements
- Experience in technical support or customer service
- Strong troubleshooting and problem-solving skills
- Ability to deliver technical training to a range of audiences
- Excellent communication and stakeholder management skills
- Willingness to travel across the UK and Ireland
- Experience in renewable energy, electrical systems, solar, storage, or related technologies is beneficial
- Strong organisational skills
- Engineering or technical education background preferred
Benefits
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- £40,000-£50,000 Salary
- Company car
- Statutory Pension
- Be the technical face of a growing clean energy business, working directly with installers and customers.
- Take on real responsibility from day one with exposure to customers and live installations early in your onboarding.
- Work remotely with travel across the UK and Ireland, offering flexibility and variety in your week.
- Develop expertise in one of the fastest-growing areas of the energy transition and electrification market.
If you are interested then please reach out to elliot.nicholls@JDRossenergy.com
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