Social Fitness
Technical Support Specialist (GoHighLevel)
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The Role
Remote · Full-time · Monday–Friday, 9am–5pm UK hours
Social Fitness is a performance marketing agency for fitness and wellness brands. We manage paid media for 500+ studios across 13+ countries, including brands such as F45, Hyrox, 1Rebel, STRONG Pilates, FS8, BFT, Anytime Fitness and Fitstop.
You'll join our technical support team as a GoHighLevel specialist, supporting the internal team and our client base, reporting to our Technical Director and working closely with the Account Managers who run the studio accounts.
What you'll do
- Day-to-day GHL support for the Social Fitness team and clients
- Build, test and maintain automation workflows, pipelines and CRM setups
- Support the Zapier stack that connects GHL to Meta, booking platforms and reporting
- Diagnose and fix campaign, funnel and API issues
- Configure new account setup during onboarding
- Document recurring issues, fixes and process improvements
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What we're looking for
Essential
- Hands-on GoHighLevel experience. Workflows, pipelines, calendars, forms, custom fields, snapshots.
- Strong Zapier experience. Multi-step zaps, filters, paths, formatters, error handling
- A methodical approach to troubleshooting: root cause first, then the fix, then documented so it doesn't happen again.
- Clear written English. Most of your day is explaining technical fixes to non-technical people.
- Self-managing and reliable on UK hours, working remotely.
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Helpful, not essential
- API experience: webhooks, REST calls, reading documentation, connecting tools without a native integration
- Familiarity with Meta lead forms and fitness booking platforms such as Hapana, Glofox or Mindbody
- Agency or multi-account experience
What you get
- Fully remote
- 25 days' paid leave per year, including the full week off at Christmas, plus 5 Philippine public holidays
- Six-month probation, then a 12-month salary review
- Annual bonus scheme
- Training and support from a team that runs GHL across hundreds of studios
How to apply
Simply apply through this LinkedIn ad, and we'll be in touch. Thank you!
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