Mackle Food Company
Technical Systems & Compliance Manager
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Technical Systems & Compliance Manager
Location: Mackle Food Company
Department: Technical
Reports To: Head of Technical
About Mackle Food Company
Mackle Food Company is a leading manufacturer of premium extruded snacks and cereals, specialising in baby and infant nutrition alongside a growing range of adult snacking products. We are committed to delivering products of the highest quality, safety, and compliance standards while continuously driving innovation and operational excellence throughout our business.
The Opportunity
We are seeking an ambitious, driven, and innovative Technical Systems & Compliance Manager to join our Technical leadership team. Reporting directly to the Head of Technical, this role will be responsible for developing, managing, and continually improving the site's Food Safety and Quality Management Systems. The successful candidate will champion technical excellence, food safety culture, compliance, and data-driven decision-making across the business.
This is an exciting opportunity for a positive, proactive individual who thrives on finding better ways of working, driving continuous improvement, and influencing teams to achieve outstanding results.
Key Responsibilities
- Lead the development, implementation, and continuous improvement of the site's Food Safety and Quality Management Systems.
- Ensure compliance with all customer, legal, regulatory, and certification requirements.
- Maintain and continuously improve standards relating to BRCGS, HACCP, GMP, and food safety management systems.
- Manage the supplier approval and monitoring programme, ensuring robust assessment and ongoing compliance of suppliers and raw materials.
- Act as the lead contact for customer technical enquiries, audits, and compliance requirements.
- Lead site preparation for customer, third-party, and regulatory audits, ensuring successful outcomes.
- Drive food safety culture initiatives throughout the business.
- Develop and implement technical KPI reporting systems to measure compliance, performance, and improvement opportunities.
- Analyse trends and data relating to complaints, non-conformances, audits, supplier performance, and food safety metrics, identifying areas for improvement.
- Lead root cause investigations and corrective action programmes.
- Manage document control systems, ensuring procedures, specifications, and records are maintained to the highest standards.
- Collaborate with Production, NPD, Engineering, Procurement, and Supply Chain teams to embed quality and compliance throughout the business.
- Coach, mentor, and support technical team members, including the Systems & Compliance Coordinator.
- Identify opportunities to digitise and modernise technical systems and reporting processes.
- Support innovation and business growth while ensuring the highest standards of food safety and product quality are maintained.
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About You
We are looking for a confident and energetic technical professional who is passionate about food safety, quality, and continuous improvement. You will be a positive "can-do" leader who enjoys solving problems, challenging the status quo, and implementing innovative solutions that deliver measurable improvements.
Essential Requirements
- Degree or equivalent qualification in Food Science, Food Technology, or a related discipline.
- Minimum 5 years' experience within a food manufacturing technical or quality environment.
- Proven experience managing Food Safety and Quality Management Systems.
- Strong knowledge of BRCGS, HACCP, GMP, supplier approval, and food safety legislation.
- Experience managing customer technical requirements and audits.
- Excellent analytical and data interpretation skills.
- Experience using Power BI, reporting platforms, or similar data visualisation tools.
- Strong project management and organisational skills.
- Excellent communication and influencing abilities.
- Proven ability to drive continuous improvement initiatives across multiple departments.
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Desirable
- Experience within infant nutrition, cereals, snacks, or FMCG manufacturing.
- Lead Auditor qualification.
- HACCP Level 4 qualification.
- Experience implementing digital systems and technical innovation projects.
- Experience leading and developing technical teams.
What Success Looks Like
The successful candidate will:
- Create and maintain industry-leading food safety and quality systems.
- Embed a strong food safety culture across the site.
- Deliver excellent audit and compliance performance.
- Develop innovative technical systems that improve efficiency and visibility.
- Build strong relationships with customers, suppliers, and internal stakeholders.
- Be recognised as a trusted technical leader who consistently drives improvement and excellence.
What We Offer
- Competitive salary and benefits package.
- Opportunity to be part of a growing and innovative food manufacturing business.
- Career development and leadership opportunities.
- A collaborative and supportive working environment.
- The chance to make a significant impact on the future direction of our Technical function.
Join Mackle Food Company
If you are a passionate technical professional with the drive to innovate, lead, and continuously improve food safety and quality standards, we'd love to hear from you. Join us and play a key role in shaping the future of Mackle Food Company's technical excellence.
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