Intermedia Intelligent Communications
Technical Talent Partner
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Based on our working from home model, you'll be required to go to our office in Bristol 1x/week.
ABOUT INTERMEDIA INTELLIGENT COMMUNICATIONS
Intermedia is a leading provider of Intelligent Cloud Communications, bringing together voice, video, collaboration, contact center, AI-enabled capabilities, and security into a seamless, enterprise-grade platform. Our technology helps organizations connect smarter, work better, and stay secure—leveraging intelligence and automation to improve how businesses communicate.
At Intermedia, your voice matters. We move fast, hold ourselves accountable, and genuinely have each other’s backs. Many of our people have built long, meaningful careers here—10, 15, even 20+ years—because they’re challenged, trusted, and empowered to make an impact.
If you thrive in a high-growth, technology-driven environment and love building world-class teams, we’d love to meet you.
Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role:
We are seeking a Talent Partner with a focus on Technical Recruiting to join our small but mighty recruiting team. This is a high-impact role responsible for hiring technical talent that directly supports Intermedia’s AI-powered Intelligent Communications platform and global growth.
You will partner with the global talent team focused on hiring in UK, Portugal across EMEA while supporting full-cycle technical recruiting and partnering closely with hiring leaders to deliver exceptional talent at scale. This role requires a proven track record of technical hiring, and the ability to operate as a trusted advisor in a fast-paced SaaS and AI-enabled technology environment.
What you will be doing:
- Act as a strategic talent partner supporting technical recruiting in UK and Portugal as a primary focus, with flexibility to support other global recruiting needs as needed
- Own end-to-end technical recruiting for roles across engineering, cloud infrastructure, security, DevOps, product, and AI-adjacent disciplines supporting Intelligent Communications platforms
- Develop a deep understanding of Intermedia’s AI-enabled products, cloud technologies, and business objectives to effectively assess and attract top technical talent
- Partner with leaders hiring for teams working on AI-driven features such as automation, analytics, intelligent routing, and platform optimization
- Deliver an outstanding candidate experience while serving as a strong brand ambassador for Intermedia globally
- Consistently deliver results by identifying, qualifying, and closing candidates with strong technical capabilities and alignment to Intermedia’s culture
- Design and execute creative sourcing strategies leveraging LinkedIn Recruiter, AI-assisted sourcing tools, direct sourcing, referrals, market mapping, and targeted recruiting campaigns
- Build and maintain a high-quality, high-volume pipeline of technical candidates across multiple geographies and time zones
- Partner closely with hiring managers, HR Business Partners, and leadership to provide data-driven recruiting insights, workforce planning, and market intelligence
- Ensure hiring managers leverage best practices in interview design, structured evaluation, and behavioral interviewing
- Serve as the primary point of contact for candidates throughout the recruiting lifecycle, ensuring transparency and timely communication
- Provide regular recruiting updates, metrics, and insights to stakeholders, including senior leadership
- Track, analyze, and optimize recruiting metrics using AI-enabled recruiting analytics to ensure quality, speed, and scalability
- Maintain awareness of the competitive talent landscape, especially within AI-driven SaaS, cloud communications, UCaaS, and CCaaS markets
- Demonstrate working knowledge of immigration and work authorization considerations
- Manage reference checks for final-stage candidates
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What you will bring to the role:
Required
- BA/BS degree or equivalent experience
- 3-7 years of proven technical recruiting experience, with a strong track record of success in full-cycle recruiting success, leveraging AI-driven tools to source, engage, and close top technical talent
- Demonstrated experience recruiting for technology-driven and AI-enabled organizations, preferably within SaaS, cloud communications, UCaaS, CCaaS, or related industries
- Ability to quickly learn and clearly articulate complex technical and AI-related roles, technologies, and business needs
- Some experience leveraging AI-powered recruiting tools for sourcing, screening, pipeline management, or recruiting analytics
- Strong sense of urgency with the ability to balance speed, quality, and candidate experience
- Results-oriented mindset with a history of meeting or exceeding hiring goals and performance metrics
- Comfort partnering with senior leaders and highly technical hiring managers
- Ability to operate effectively in a fast-paced, high-growth, and sometimes ambiguous environment
- Excellent written and verbal communication skills
- Collaborative, proactive, and solutions-oriented approach with a positive, can-do attitude
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Preferred
- Experience within SaaS, UCaaS, CCaaS, telecommunications, cloud infrastructure, or AI organizations.
- Experience sourcing across the UK and Europe.
- Knowledge of technical hiring markets and talent communities.
- Experience supporting high-growth technology organizations
Success Measures
- Qualified candidates generated
- Pipeline strength and diversity
- Time-to-slate
- Hiring manager satisfaction
- Candidate engagement rates
- Strategic talent pipeline development
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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