Forward Role Recruitment
Technical Trainer
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IT/Cyber Technical Trainer | Swansea OR Cardiff (Hybrid) | £28,000–£37,000 | Permanent
I'm working with a well-established digital, technology and data apprenticeship provider in Wales on a fantastic opportunity for an IT/Cyber Technical Trainer & Coach to join their growing team in Swansea.
This is a genuinely varied role; you'll be delivering technical training, coaching apprentices one-to-one, and building the learning content that supports it, all while working with a team that takes pride in the quality of what they deliver.
The Role:
- Design and deliver engaging IT and Cyber Security training, both classroom-based and online
- Adapt delivery to suit different learning styles and ability levels
- Provide one-to-one coaching and mentoring to apprentices throughout their programme
- Monitor learner progress, give feedback, and put interventions in place where extra support is needed
- Create and maintain e-learning resources and learning materials, keeping content current with industry practice
- Ensure delivery meets awarding body and funding body requirements, with accurate learner record-keeping throughout
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We're Looking For:
- Minimum 5 years' industry experience in IT Support, Network Support, Helpdesk, Infrastructure or Cyber Security — or a proven track record delivering IT education/training
- Strong knowledge of IT systems, software, infrastructure and Windows technologies
- Experience coaching or mentoring learners, apprentices or colleagues
- Comfortable managing a varied caseload independently while contributing to a wider team
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Desirable:
- CompTIA A+, Network+ or Security+ (or willingness to work towards)
- Experience delivering within apprenticeships or funded learning programmes
- E-learning content development experience
What's On Offer:
- £28,000–£37,000 depending on experience
- 25 days annual leave plus bank holidays
- Hybrid working, with the option to work from Cardiff or Swansea
- Free on-site parking and a dedicated training/development budget
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