MAG
Technical Trainer - Incident Management
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Summary
Technical Trainer – Incident Management
Full-time Permanent 40 hours per week
Why MAG
Every year, East Midlands Airport connects over 4 million passengers with more than 80 destinations across Europe and is also the UK’s number one provider of pure freight services. Part of the largest UK owned airport operator group, MAG, East Midlands Airport supports over 6,000 jobs and generates around £300m each year for the region.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:
- 6% company contribution pension
- 24 days holiday plus bank holidays
- Free parking
- Subsidised public transport
- Discounts across 1000s of UK & Worldwide retailers
The Role
East Midlands Airport has an exciting brand-new role for a dynamic technical trainer to join the training department to develop and deliver training and exercise programmes to embed and continuously improve the Incident Management structure at the East Midlands Airport. This is an opportunity to support the Airport’s emergency preparedness by training teams across all levels of incident management and in all types of emergencies and business continuity incidents, working with multiple departments and service partners to ensure the response to incidents is consistent, collaborative and effective.
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Duties include:
- Coordinating and delivering the training and exercising programmes for the Incident Management Structure of EMA.
- Using innovative methods to develop engaging training sessions, including remote learning opportunities.
- Delivering creative exercise sessions which reflect realistic situations and give attendees confidence in their response.
- Creating and developing course materials and presentations in line with company standards.
- Developing and delivery quality assurance programmes for training.
- Keeping up to date with the latest best practise and regulations relating to incident management, including lessons learnt from debriefs, and incorporating these into training and exercising programmes.
What Do You Need to Be Successful?
- Comprehensive knowledge of incident management
- Proven ability in developing and maintaining training processes, procedures and documentation
- Ability and confidence to deliver training programmes to a wide range of audiences from entry level to director level
- Excellent communication skills both verbally and written
- Previously created, planned and delivered training packages
- Level 3 Award in Education and Training is desirable.
- Excellent IT skills in all Microsoft packages
- Flexible to work, ability to engage with stakeholders around their schedules
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Equal Opportunities & Reasonable Adjustments
We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.
Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring.
We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.
At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
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