Infoplus Technologies UK Limited
Techno-Business Project Manager – F&B Transformation
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Job Title: Techno-Business Project Manager
Location: Dunstable, UK (Onsite for 3 days/week)
Job type: Contract for FTC for 6 months
Role Overview
We are looking for a strong Techno-Business Project Manager to take end-to-end ownership of one of the key workstreams within a large-scale F&B Transformation Programme.
The role will operate across Business, Operations, Product, Technology, Platform/Integration teams and external vendors, taking accountability for the overall workstream outcome rather than individual team or supplier deliverables.
We need a highly proactive, hands-on, go-getter PM who can bring multiple teams together, identify gaps and dependencies, unblock issues and drive delivery through to successful implementation.
Key Responsibilities
- Own end-to-end delivery of an assigned F&B transformation workstream, such as Order & Pay or other digital/operational initiatives.
- Manage the lifecycle across requirements, design, technology delivery, integrations, testing, deployment, operational readiness and hypercare.
- Build and manage the integrated workstream plan, milestones, dependencies, RAID and key decisions.
- Coordinate across Business, Operations, Product/Digital, Technology, Platform teams and multiple third-party vendors.
- Proactively identify cross-team gaps, risks and dependencies and drive them through to resolution.
- Facilitate business and technical discussions, effectively bridging business/operational requirements and technology delivery.
- Drive testing, UAT, pilot/deployment and business readiness across participating teams.
- Provide clear status, risks, decisions and recommendations to programme leadership.
- Work closely with other workstream PMs to manage cross-workstream dependencies and overall programme alignment.
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Profile
- 7–10+ years' Project/Programme Management experience delivering complex business and technology transformation.
- Strong techno-business orientation, with the ability to engage confidently with both business stakeholders and technical teams.
- Proven experience managing multi-vendor, cross-functional delivery.
- Strong planning, RAID, dependency, stakeholder and delivery management skills.
- Experience across the full delivery lifecycle: requirements → design → build → integration → test → deploy → hypercare/BAU.
- Strong ownership mentality – drives outcomes rather than simply tracking and reporting status.
- Excellent communication, influencing and problem-solving skills.
- Experience in Hospitality, Retail, F&B, Digital Commerce, POS, Order & Pay, Payments or similar customer-facing transformation programmes would be highly desirable.
- Exposure to POS, digital ordering, payment, inventory or other enterprise platforms would be advantageous.
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Key requirement: A hands-on, proactive Techno-Business PM who takes ownership of the overall workstream outcome across business, technology, operations and multiple delivery partners.
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