Heights Library
Technology Associate – Lee Road Branch
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Heights Libraries Technology Associate Position
Heights Libraries has an opening for a part-time Technology Associate in our Heights Knowledge and Innovation Center (HKIC) located at our Lee Road branch. The HKIC is home to a Multi-Media Lab, a STEAM/Maker Lab, and computers running both Windows and Mac OS. In this position, you will be assisting customers in person and over the phone with computer/technology-related questions; and assisting customers with scanners and other related office equipment.
Requirements
- High school diploma or equivalent combination of education and/or experience.
- Excellent interpersonal and customer services skills required with the ability to interact effectively with all customer age groups.
- Must be patient and adaptable to working with customers of varying degrees of computer and office equipment skill and knowledge.
- Ability to provide customer support with technology and software applications.
- Must be comfortable working in an environment where you will be moving from task to task.
- Physical requirements include the ability to stand, sit, bend, and push.
- Technology Associates will be expected to work a schedule of 20 hours per week including weekdays, evenings, and weekends.
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Knowledge Requirements
- Microsoft Office – Word, Excel, PowerPoint
- Windows and Mac operating systems
- Experience with multi-media equipment and software (preferred)
About Us
Heights Libraries began its mission to serve the community in 1916. We have grown and expanded significantly in the intervening years, but our founding ideals of providing outstanding library services, staff, and facilities has not changed. Our customers’ needs are our first priority. Our goal is to anticipate and fulfill those needs to provide our customers with a unique and rewarding library experience. We strive to be a community gathering place and provide an environment where all are welcome.
Heights Libraries is committed to sustainability as a core value of our work. Sustainability consists of practices that are environmentally sound, economically feasible, and socially equitable. Library employees are encouraged to take an active role in supporting our sustainability goals when performing job duties.
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Salary
Starting salary is $18.20 per hour, but will consider commensurate knowledge, skills, and experience. Part-time is 20 hours per week; schedule covers mornings, afternoons, and evening shifts including weekends.
Benefits
- Enrollment in the Ohio Public Employees Retirement System (OPERS).
- Generous paid time off, including vacation, sick leave, and 10 paid holidays annually.
- Paid parental leave to support work-life balance.
- Professional development opportunities to support continued learning and career growth.
Application Instructions
Submit cover letter, resume, and application no later than September 11, 2026.
Due to the high volume of applications we receive, we are unable to respond to individual inquiries regarding application status.
Pre-Employment Requirements
Applicants must successfully pass a comprehensive background check and drug testing as part of the pre-employment process. Compliance with these requirements is mandatory for hire.
EEO / Drug-Free Workplace Employer
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