Pets at Home
Technology Business Partner
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Shape the Future of Pet Care Through Technology!
At Pets at Home, we're on a mission to create the world's best pet care platform, connecting customers, colleagues, practices and services through innovative technology. We're looking for a Technology Business Partner to become the key link between Technology and our business teams, helping shape the future of pet care through strategic technology investment.
About the Role
In this highly visible role, you'll build trusted relationships with stakeholders across the business, gaining a deep understanding of their challenges, opportunities and priorities. You'll help translate business needs into clearly defined, outcome-led technology opportunities, ensuring every initiative is aligned to our strategic goals and delivers measurable value.
- Working closely with Product, Business Analysis and Experience Design teams, you'll guide opportunities from initial discovery through to governance, helping stakeholders define success, build compelling value cases and make informed investment decisions.
- You'll be a skilled influencer who can challenge constructively, balance competing priorities and bring people together around a shared vision.
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The role offers hybrid working from our Support Office in Handforth, Cheshire.
About You
- Experience in a Technology Business Partner, Product, Consultancy or strategic IT role within a complex organisation
- A proven track record of translating business challenges into technology initiatives that deliver tangible outcomes
- Exceptional stakeholder management, influencing and relationship-building skills
- Knowledge of business case development, portfolio management and value realisation
- The confidence to navigate ambiguity, challenge thinking and manage changing priorities
- Ideally, experience within retail, e-commerce or customer-facing environments and familiarity with agile ways of working
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Why Pets at Home?
This is an opportunity to play a key role in shaping how technology enables one of the UK's most loved retail and pet care businesses. You'll work with passionate colleagues, influence strategic decision-making and help deliver meaningful change that improves outcomes for pets, customers and colleagues alike.
If you're a relationship-driven technology professional who enjoys turning ideas into impactful outcomes, we'd love to hear from you.
Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
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