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Technology Change Lead
We are seeking a Technology Change Lead on an interim basis for 12 months — a pivotal position at the heart of how we shape, govern, and deliver technology change across the organisation. You will need to thrive on structure, collaboration, and delivery excellence.
As Technology Change Lead you will be responsible for hands-on project and programme leadership, ensuring that workstreams are well-planned, well-resourced, and delivered to a high standard aligned with business expectations.
Working closely with PMO and Change leadership, you will embed first-line delivery governance, drive consistent delivery methods, oversee portfolio-level demand and resource management and ensure that all technology initiatives progress safely from initiation through to live service.
You will also provide technology expertise into our single, standardised entry point for all technology change and ensure every initiative is prioritised, governed and delivered in a controlled, transparent and compliant manner. In addition to this, you will have first line management responsibility for a team of experienced Technology Project Management professionals.
What will you do as a Technology Change Lead?
- Lead projects through the full lifecycle, delivering within agreed scope, budget and schedule.
- Communicate effectively with stakeholders, ensuring clarity on progress, risks, issues and direction.
- Manage project processes including planning, scheduling, risk/issue management and change control.
- Monitor performance and escalate variances, bottlenecks or resource conflicts
- Define, embed and continuously improve a unified delivery framework across Technology.
- Standardise templates, processes and reporting to reduce complexity and increase consistency.
- Monitor capacity vs. demand and ensure prioritised work is appropriately resourced.
- Identify and escalate operational, financial or delivery risks.
- Work collaboratively across CTO functions and wider business units to ensure end-to-end delivery success and support colleagues through organisational or delivery change.
- Provide leadership, direction and expertise to PMO professionals.
- Manage team workload and support smooth delivery across the portfolio.
- Coach, motivate and develop team members, ensuring alignment with business strategy and objectives.
- 1st Line Management responsibility including performance management, appraisals, resource management and skills management.
- Maintain a single, structured entry point for all technology change, ensuring consistent triage, assessment and prioritisation.
- Ensure intake decisions reflect organisational priorities, capacity and strategic direction.
- Apply first-line delivery governance and risk standards throughout the lifecycle, aligned to the Three Lines of Defence model.
- Oversee progress through quality gates and ensure readiness for transition into live service.
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Experience
- Proven first-line management experience, including providing regular coaching and feedback, managing probation reviews, conducting mid-year and end-of-year performance evaluations, setting objectives, supporting professional development, and driving individual and team performance improvement.
- Proven experience leading technology delivery and portfolio governance in complex environments.
- Extensive experience managing projects and programmes
- Project management qualification (Prince2, Agile, APM, or equivalent)
- Confident working with governance structures and managing risk.
- Skilled in resource/demand planning and coordinating multi-party issue resolution.
- Proven experience of managing project finances and project budgets
- Effective stakeholder management
- Familiarity with Agile/Waterfall lifecycles, service transition and regulatory/resilience considerations.
You will need to be a collaborative, inclusive leader with strong strategic thinking skills, exceptional communication and the ability to simplify complexity while maintaining high delivery standards. If you are a calm, credible presence under pressure, build strong relationships across the organisation, and demonstrate both political and emotional intelligence, do not hesitate to apply.
In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
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- Holiday entitlement of 26 days plus bank holidays, increasing with length of service
- 35 hour working week
- Opportunity to progress your career across the entire Ardonagh family
- Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
- Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
- One day paid volunteering to give back to our communities
- Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
- The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.
We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.
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Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
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