Bupa
Technology Delivery Business Analyst
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Job Description: Technology Delivery Business Analyst
Permanent
Hybrid: up to 3 days WFH
New Victoria Hospital, 184 Coombe Lane West, Kingston upon Thames, KT2 7EG
Salary up to: £50k DOE + fantastic benefits
Full time: 37.5 hours per week
We make health happen
Provide business analysis and project management support to the Technology Delivery Lead to provide a successful integration of Bupa New Victoria Hospital into the greater organisation.
In this role you will act as a link between business stakeholders and technical teams, ensuring that technology solutions meet business needs and objectives. You will also gather and analyse requirements, identify process improvements and translate business challenges into clear functional specifications.
How you’ll help us make health happen
- Work with business, operational and technical stakeholders to elicit, analyse and document business, functional and non-functional requirements for systems integration projects
- Map current-state and future-state processes, identifying opportunities to improve workflow, reduce duplication, improve data quality and support efficient service delivery
- Translate business needs into clear requirements, user stories, acceptance criteria, process maps, data flows and interface specifications
- Support the design and delivery of integrations between systems, including data exchange, workflow automation, reporting feeds and interoperability requirements
- Act as a bridge between stakeholders, project teams, developers, suppliers, testers and service teams to ensure shared understanding of requirements and priorities
- Carry out gap analysis, impact assessments and options appraisal to support decision-making and project planning
- Support testing activity, including test planning, user acceptance testing, defect triage and validation that delivered solutions meet agreed requirements.
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What you’ll bring
- Good understanding of networks and Microsoft applications
- Experience of managing cross-site projects
- Proven experience as Business Analyst, ideally within healthcare, private hospital, NHS, or clinical environments
- Strong track record of gathering, documenting and translating business requirements into functional and technical specifications
- Demonstrated ability to analyse and improve business processes, driving operational efficiencies and enhancing patient and staff experiences
- Experience collaborating with clinical, operational and technical stakeholders to deliver successful IT projects and system implementations
- Knowledge of healthcare regulations, information governance, data protection (GDPR) and the handling of sensitive patient information
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Benefits
- Annual leave entitlement of 25 days + bank holidays increasing with length of service
- In-house training for all staff
- Company pension scheme
- Life assurance
- Employee Referral Scheme
- Access to subsidised staff restaurant
- Interest free travel loan
- Private healthcare (T&Cs Apply)
- Bicycle Loan Scheme
- Retailer discounts
- Employee Assistance Programme
Diversity and Inclusion
We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to “Be you at Bupa”, and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role.
We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
Locations:
New Victoria Hospital
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