Governance, Reporting & Compliance

• Use Compass governance, reporting, and controls intelligently, adapting them to Lyvera’s pace, risk profile, and senior stakeholder needs.
• Own delivery artefacts, business cases, project plans, budget tracking, benefits updates, and exec-level reporting for Lyvera initiatives.
• Hold the bar on data, security, GDPR, and procurement compliance - without slowing delivery.

Financial Management & Commercials

• Manage project budgets, forecasts, supplier costs, variance, and benefits tracking.
• Lead commercial conversations with suppliers - change control, escalation, dispute resolution.
• Support business-case refresh and re-investment decisions with Finance and the sponsor.

Resource & Team Leadership

• Share practical delivery methods and help raise delivery discipline across teams working with Lyvera.
• Build effective project teams from internal colleagues, contractors, Compass functions, and external partners, even where resources do not report directly into the role.
• Be the role model for the Delivery Lead craft - pace, clarity, accountability.

Capability & Continuous Improvement

• Introduce lightweight portfolio and project disciplines for Lyvera, including prioritisation, governance, dependency tracking, benefits management, and delivery assurance.
• Contribute to Compass delivery standards and playbooks by feeding back what works in a fast-moving, brand-led, commercially sensitive Lyvera environment.
• Improve delivery practice over time - blending agile, product, waterfall, and supplier-led delivery methods based on what the project needs.

Key Challenges

• Delivering through ambiguity at the front end of complex initiatives.
• Holding brand teams, Compass functions, suppliers, and commercial stakeholders to one delivery plan while respecting existing reporting lines and ways of working.
• Building delivery discipline and mentoring other Delivery Leads while still personally owning priority project delivery.

Success Measures

• Priority projects delivered to agreed outcomes, with benefits realised and handed cleanly to BAU.
• Senior sponsor confidence and clear demand for your involvement on the next initiative.
• A visible portfolio rhythm is in place, with clearer prioritisation, dependencies, governance, benefits tracking, and executive reporting.

Skills & Experience

• 6–10 years' delivery experience, including ownership of complex, cross-functional projects.
• Track record of delivering technology-enabled change in large, federated organisations - ideally across travel, hospitality, events, retail, ecommerce, or customer-facing digital services.
• Experienced mentor and coach; able to improve delivery quality through influence, standards, and practical support rather than relying on direct line authority.
• Strong commercial and governance instincts; comfortable in front of Exec.
• Recognised delivery qualifications at practitioner level (APM, PRINCE2, MSP, or Agile equivalents).
• Resilient, pragmatic, and unambiguous about ownership.
• This is not a pure administration or reporting role. The role requires hands-on delivery ownership, practical problem-solving, and the confidence to challenge scope, priorities, and supplier performance.