Bupa
Technology Delivery Lead - Secondary Care (New Victoria Hospital)
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Technology Delivery Lead
Primary location: New Victoria Hospital, Surrey (KT2 7EG)
Flexible / Hybrid working options.
Permanent
Salary: Up to 75,000 depending on experience
Full time 37.5 hours
We make health happen
At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world.
As a Technology Delivery Lead, you'll play a key role in making that happen. You'll lead the technology delivery of mergers and acquisitions within our Diagnostics and Secondary Care business, helping newly acquired healthcare organisations successfully integrate into Bupa.
This is an opportunity to lead complex, high-profile programmes that directly support the growth of our healthcare services. You'll work across technology, change, and business teams to deliver technology solutions that create value for colleagues, clinicians, and customers. From shaping delivery roadmaps to ensuring successful implementation and business readiness, you'll have end-to-end ownership of initiatives that have a real impact on healthcare delivery.
We're looking for someone who enjoys bringing people together, navigating complexity, and creating clarity. You'll lead through collaboration, helping teams deliver great outcomes while fostering a culture of continuous improvement, innovation, and shared success.
How you’ll help us make health happen:
- Lead the end-to-end delivery of technology workstreams supporting mergers and acquisitions across Health Services.
- Oversee the integration of technology services, platforms, and capabilities into Bupa following acquisitions.
- Create and manage delivery plans, roadmaps, and priorities, ensuring alignment with business objectives.
- Work closely with Product Owners, business stakeholders, and delivery teams to maintain a clear and prioritised backlog.
- Coordinate multiple teams, dependencies, and delivery partners to achieve successful outcomes.
- Identify, manage, and communicate risks, issues, and dependencies, taking action to keep delivery on track.
- Provide clear and transparent reporting on progress, budget, forecasts, and key delivery metrics.
- Build strong relationships across technology, operational, and business teams.
- Lead and coach teams through Agile ways of working, encouraging collaboration, accountability, and continuous improvement.
- Champion Agile practices including sprint planning, retrospectives, reviews, and programme increment planning.
- Support business case development and benefits tracking to make sure value is delivered and realised.
- Ensure delivery activities align with governance, regulatory, and data protection requirements.
- Manage relationships with third-party suppliers and delivery partners to achieve shared goals.
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Key Skills / Qualifications needed for this role:
We're looking for an experienced technology delivery professional who can successfully lead large-scale programmes in complex environments.
You'll bring:
- Significant experience delivering complex IT projects and programmes using Agile, Waterfall, and hybrid methodologies.
- Experience leading multi-stream technology initiatives with multiple stakeholders and dependencies.
- Strong knowledge of Agile frameworks, including Scrum and SAFe.
- Experience delivering technology integration, transformation, or mergers and acquisitions programmes.
- Excellent stakeholder management skills with the ability to engage and influence senior leaders.
- Strong commercial awareness, including budget management, forecasting, and supplier management.
- Experience managing risks, issues, dependencies, and competing priorities.
- The ability to lead, coach, and inspire cross-functional teams.
- Strong communication skills with the ability to translate technical information for different audiences.
- Experience working with distributed teams and external delivery partners.
- A good understanding of enterprise technology platforms, systems, and integration approaches.
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Desirable qualifications:
- PRINCE2
- PMP
- SAFe Agilist
- Certified ScrumMaster (CSM)
- AgilePM or equivalent delivery certifications
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
- Annual leave entitlement of 25 days + bank holidays increasing with length of service
- In-house training for all staff
- Company pension scheme
- Life assurance
- Employee Referral Scheme
- Access to subsidised staff restaurant
- Interest-free travel loan
- Private healthcare (T&Cs Apply)
- Bicycle Loan Scheme
- Retailer discounts
- Employee Assistance Programme
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
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