HSBC Global Services Limited
Technology Infrastructure Strategy Lead
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Technology Infrastructure Strategy Lead
Join HSBC, a leading global banking and financial services organization, and fulfill your potential with a career that offers growth and opportunities.
About the Role
We are currently seeking an experienced professional to join our team in the role of Technology Infrastructure Strategy Lead.
Enterprise Infrastructure (EI) is a critical part of HSBC’s Chief Technology Office (CTO), responsible for operating, maintaining, and transforming the on-premise technology infrastructure used to host applications and services. EI's product catalogue includes servers, storage, databases, mainframe, middleware, internal cloud, and automation technologies.
Responsibilities
- Lead the annual and multi-year strategy cycle for Enterprise Infrastructure, defining the vision, priorities, and strategic roadmaps.
- Translate Group Technology and business strategy into actionable infrastructure transformation initiatives.
- Develop high-quality executive materials, including strategy packs, decision papers, and leadership updates.
- Own the leadership team’s operating rhythm, including regular reviews, strategic deep-dives, and governance forums.
- Track delivery of critical portfolio priorities, identifying dependencies, bottlenecks, risks, and decisions needed to maintain momentum.
- Partner with Transformation & Change and the Chief Operating Office to support investment planning, budget management, and spend transparency.
- Assess infrastructure capacity and capability requirements, supporting workforce planning and resource-allocation decisions.
- Drive productivity, simplification, and continuous improvement across processes, tooling, and organizational design, while building alignment across senior stakeholders.
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Requirements
- Ability to shape infrastructure strategy, roadmaps, and transformation plans.
- Understanding of core domains such as compute, storage, databases, cloud, and hybrid operating models.
- Strong experience with Infrastructure strategy in Data Centres.
- Experience tracking delivery, dependencies, risks, issues, and benefits across complex portfolios.
- Confident in producing clear strategy papers, decision materials, and concise leadership updates at the Exco level.
- Capability in investment planning, budget management, prioritization, and spend transparency.
- Analytical and decision-making skills, data-driven approach to identifying priorities, evaluating trade-offs, and managing risk.
- Skilled at bringing together diverse perspectives, creating alignment, and accelerating decisions.
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Benefits
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package, including:
- Private healthcare for all UK-based employees
- Enhanced maternity and adoption pay and support when you return to work
- Contributory pension scheme with a generous employer contribution
Diversity and Inclusion
At HSBC, we are dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long-term conditions, or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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