The Travel Corporation
Technology Project Manager
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Vacancy Information
Job Title: Technology Project Manager
Department: IT
Brand: TTC
Reports To: Head of PMO
Direct Reports: None
Early Closing Disclaimer
We may close this vacancy earlier than the advertised closing date if we receive a high volume of applications or identify suitable candidates through our sourcing activities. We therefore encourage interested applicants to submit their application as early as possible.
Company Introduction
At The Travel Corporation (TTC), we create enriching travel experiences by combining exceptional service, quality, and value across our award-winning brands. With over 100 years in the travel industry and guests in 70 countries, we are driven by service, with passion, people, and purpose at the heart of everything we do.
The Role
TTC Tech is looking for a Technology Project Manager to lead complex, customer-facing digital and commerce change across our travel brands. The initial focus is on the Create an Account and logged-in experience, alongside Build a Trip, giving guests the ability to shape and save a more tailored trip before booking.
This work touches the full digital journey, from customer identity and product availability through to pricing, basket, booking, and payments, and will be shaped alongside brand, product, and technology teams, taking account of dependencies on Salesforce, Tropics, Omnichannel, and the emerging Order Management System (OMS) programme.
Reporting to the Head of PMO, you will work closely with stakeholders, product owners, technology teams, and external partners, turning an evolving brief into clear decisions, an integrated delivery plan, and controlled execution from definition through to launch and adoption.
As priorities evolve, this role may move to support other customer-facing technology initiatives. Any change of assignment will be agreed explicitly; this is not a role that expects you to run multiple major programmes at once.
We are looking for a hands-on project manager who can navigate a matrix organization, explain complex software dependencies in plain language, influence senior stakeholders, and deliver business outcomes through strong planning, governance, and team leadership.
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Our Values
- Driven by service
- An inherent passion for travel
- Commitment to our customers and to our people
- Commitment to social responsibility and our five-year sustainability strategy
What Will You Do?
- Own the agreed assignment from definition through to launch, hypercare, and transition into business-as-usual support
- Build and maintain a credible integrated plan across brand, product, technology, and suppliers, covering milestones, dependencies, resourcing, and the impact of change
- Connect the digital experience with the underlying account, product, pricing, basket, booking, and payment capabilities, working with specialists without acting as the solution architect
- Work with the leaders of Salesforce, Tropics, Omnichannel, and OMS to clarify what each initiative provides and what can be built or released independently
- Bring together business, product, design, engineering, architecture, data, QA, security, and operations teams, securing ownership and commitment across the matrix
- Build trusted relationships with brand leaders, sponsors, and delivery partners, communicating progress and risk candidly and securing timely decisions
- Apply TTC Tech's delivery framework, maintain clear governance and reporting, and manage risks and dependencies before outcomes are put at risk
- Coordinate testing, business readiness, and launch activity, and agree on measurable outcomes with the sponsor to track post-launch success
About You
Essential Experience:
- Substantial hands-on experience managing software or digital transformation projects from definition through to launch in a complex organization
- Proven delivery of customer-facing digital products, e-commerce, booking, reservations, CRM, or customer identity software, with clear personal accountability for delivery
- Experience managing scope, planning, design, build, integration, testing, release, and post-launch support
- Ability to understand and manage dependencies across applications, APIs, data, vendors, and shared platform teams
- Experience leading delivery through a matrix structure, securing work, and resolving conflicts without direct line authority
- Strong senior stakeholder communication, including executive updates, credible escalation, and obtaining decisions on scope, resources, or dates
- Sound project controls, including integrated planning, budgets, forecasts, risk management, and change control
- Comfort using collaborative delivery and reporting tools such as Monday.com, Jira, Confluence, and Excel, or equivalent platforms
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Desirable Experience:
- Experience delivering digital travel, booking, itinerary, availability, pricing, basket, or payment journeys
- Experience with customer account and logged-in journeys, CRM, personalization, or customer identity
- Experience coordinating a brand-facing product with a shared enterprise commerce, reservation, or order management platform
- Experience working with software vendors, systems integrators, or distributed and offshore delivery teams
- Experience with staged releases and dependencies on platforms under concurrent transformation
You'll Also Bring:
- A structured, delivery-focused approach that creates clarity and momentum without adding unnecessary bureaucracy
- Technical curiosity, understanding software journeys, APIs, and integration risks well enough to question plans and explain consequences
- Commercial awareness of supplier commitments, budgets, and the cost of delivery choices
- Flexibility to work across time zones and travel for key planning, stakeholder, and launch sessions when required
Apply Now
If this sounds like your next opportunity, we'd love to hear from you. Apply today to join TTC and help shape the future of Brendan Vacations.
TTC is an equal opportunity employer, committed to inclusion and accessibility throughout our recruitment process. Please let us know if you require any adjustments to support your application.
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