Ethos BeathChapman
TechnologyOne / TechOne Senior Consultant - NEW
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We have specialised in everything TechOne recruitment related for 22 years.
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Our clients are looking to recruit a TechOne Consultant for an exciting new hybrid opportunity within their business.
A Senior Consultant for TechnologyOne is a subject matter expert responsible for designing, configuring, and deploying the TechnologyOne SaaS ERP enterprise suite. You will lead project workstreams, guide client stakeholders, and ensure the system architecture aligns with business requirements.
Position Purpose
The Senior Consultant leads the successful delivery, implementation, and optimisation of TechnologyOne software solutions. This role bridges the gap between complex business challenges and technical system design. The successful candidate will leverage deep product knowledge—primarily within the CiAnywhere (CiA) platform—to guide clients through digital transformation journeys, process re-engineering, and system upgrades.
Key Responsibilities
Solution Design & Configuration
- Lead Requirements Gathering: Conduct workshops with key stakeholders to map, analyze, and document complex business processes.
- System Architecture: Translate business needs into functional specifications and robust TechnologyOne system designs.
- Hands-on Configuration: Configure core TechnologyOne modules, workflows, forms, and security profiles according to best practices.
- Reporting & Analytics: Build and maintain advanced enterprise reports using XLOne, ETL tools, and built-in dashboards.
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Project Delivery & Leadership
- Workstream Management: Own assigned project milestones, manage timelines, and proactively mitigate delivery risks.
- Data Migration: Oversee data mapping, cleansing, and extraction routines to migrate legacy data into TechnologyOne securely.
- Testing & Quality Assurance: Define testing strategies, create test scripts, and lead User Acceptance Testing (UAT) cycles.
- Change Management: Provide post-go-live support and deliver structured training sessions to technical teams and end-users.
Stakeholder & Client Management
- Trusted Advisor: Act as the primary point of contact for client leadership regarding system capability and transformation strategies.
- Conflict Resolution: Navigate competing business priorities across departments to drive consensus on system design.
- Vendor Collaboration: Partner with TechnologyOne Limited technical account managers to resolve complex software bugs or environment issues.
Required Skills & Qualifications
Technical Competencies
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- Platform Expertise: Minimum 4–6 years of hands-on experience implementing or managing the TechnologyOne ecosystem (Ci Anywhere environment preferred).
- Module Specialisation: Deep functional knowledge in at least one core stream:
- Finance & Corporate Performance Management
- Property & Rating
- Enterprise Asset Management
- Human Resources & Payroll
- Integration & Automation: Experience configuring Business Process Automations (BPA), workflow engines, and system APIs.
- Data Literacy: Proficient in SQL, relational databases, and data extraction concepts.
Soft Skills & Experience
- Industry Focus: Proven experience working within Local Government, Higher Education, Government Agencies, or Health/Not-for-Profit sectors.
- Communication: Exceptional verbal and written communication skills with an ability to simplify technical concepts for non-technical users.
- Problem Solving: Advanced analytical skills to debug system errors and optimize slow-running workflows.
Performance Indicators (KPIs)
- Utilization Rate: Meeting target billable hours on client-facing consulting projects.
- Project Delivery: Delivering system configurations on time, within scope, and with minimal post-deployment defects.
- Client Satisfaction: Achieving high Net Promoter Scores (NPS) or positive feedback from client project sponsors.
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