Intuition IT Solutions
TechOps Engineer
Leeds
Posted about 13 hours ago
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Job Title: TechOps Engineer
Location: Leeds, UK (Hybrid 2-3 times a week Onsite)
Employment type: Contract (Inside IR35)
Job Description:
Experience
- Experience in IT operations, infrastructure, or TechOps roles, with the ability to lead teams.
- Experience operating as a 3rd-line (SME) support engineer across complex platforms, working both independently and collaboratively.
- Proven track record supporting business-critical, 24x7 production systems in Financial Services.
- Experience leading major incident resolution and post-incident reviews.
- Proven experience working with third-party service integrators and fully managed IT service providers in a multi-vendor environment, building effective and trusted relationships and managing them against SLAs.
- Demonstrable experience driving process improvement and automation through scripting, tooling, and modern ways of working.
- Experience working within ITIL and Agile frameworks in regulated environments.
- Experience delivering on client-facing engagements, with a record of joining new projects and becoming productive within weeks.
- Working in a high-performing IT Engineering or Operations team in an equivalent or larger organization.
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Skills
Essential:
- Strong technical capability across the Microsoft technology stack, including Active Directory, Exchange, Office 365, and Azure, with experience of cloud migrations from on-premise environments.
- ITIL 4 Foundation (or demonstrable equivalent practice).
- At least one cloud associate-level certification, e.g., AZ-104 (Azure Administrator) or AWS SysOps Administrator - Associate, or demonstrable equivalent experience.
- Financial Services experience (Banking, Insurance, Payments, Lending, Wealth, or Debt Purchasing) in a regulated production environment.
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Desirable:
- AZ-400 (DevOps Engineer Expert)
- AZ-500 (Security Engineer)
- MS-102 (Microsoft 365 Administrator)
- Certified Kubernetes Administrator (CKA)
- HashiCorp Terraform Associate
- Dynatrace or Splunk certification
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