NEOCI
Telecommunications Engineer
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We're working with an award-winning, rapidly growing telecoms provider that delivers cloud communications, networking and connectivity solutions to businesses across the UK. Due to continued growth, they're looking to add a Telecoms Installation Engineer to their technical team.
This is an excellent opportunity to work with modern technologies including hosted telephony, WiFi, networking and structured cabling, while joining a company that genuinely invests in its people.
The Role
You'll be responsible for delivering high-quality installations and technical support for business customers across a range of cloud communications and network infrastructure projects.
Responsibilities include:
- Installing CAT5e/CAT6 structured cabling
- Installing and configuring hosted/VoIP telephone systems
- Deploying WiFi access points and wireless networks
- Installing and configuring managed switches and routers
- Fault finding and troubleshooting telecoms and network issues
- Providing occasional remote technical support and service desk cover
- Completing installation documentation and updating CRM/ticketing systems
- Delivering an excellent customer experience throughout each project
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What We're Looking For
We're keen to speak with engineers who have experience in several of the following:
- Hosted or cloud telephone system installation and maintenance
- Structured data cabling (CAT5e/CAT6)
- WiFi installations
- Network and router configuration
- Managed switches
- Technical support/service desk experience
- Strong fault-finding and troubleshooting skills
- Excellent customer-facing communication skills
- Ability to work independently in a field-based role
- Full UK driving licence
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Salary & Benefits
- Fully maintained company van
- Fuel card
- Company-paid insurance, tax and servicing
- Paid overtime
- Optional weekend overtime available
- Company laptop, tools and equipment provided
- Company mobile SIM after probation
- Home broadband paid after probation
- 25 days annual leave plus bank holidays
- Company pension
- Life insurance
- Regular salary reviews
- Company events and incentives
- Genuine opportunities for career progression
- Monday-Friday working
Location
The role is primarily field-based, however you'll be expected to attend the company's Southampton office regularly. Applicants should therefore be based within reasonable commuting distance of Southampton.
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