Strong communication skills are key, so you can coordinate jobs and clearly explain issues. As you’ll be in control of your diary, we’ll need you to be resilient, organised and able to prioritise your workload. Team players thrive in this role, and you’ll have experience using iPads, computers and our additional software.

To apply, you’ll ideally have Experience with DWDM, IP, MPLS, SDH, PDH and Microwave equipment. You should be committed to providing outstanding customer service and have an ability to communicate well with both colleagues and customers.

You need to be qualified to BTEC or equivalent in Telecommunications or Electrical Engineering or have extensive relevant experience; however applications are also encouraged from staff that are able to demonstrate that they have a technical background and the motivation to make a success of this opportunity.

The successful applicant will be required to undertake standby duties in accordance with an agreed rota. We’ll need to see evidence of your qualifications.

Requirements

As the post you are applying for attracts a National Security Vetting clearance there are further eligibility requirements, information can be found on the gov.uk website. To meet national security vetting requirements you will normally need to have been resident in the UK for at least 5 years for Security Clearance (SC) prior to the date of application. There are exceptions to this however and examples of these include:

• You have been serving oversees with HM forces or in some other official capacity as a representative of HM Government
• You were studying abroad
• You were living overseas with parents

If you have further queries relating to NSV, please email: nged.recruitment@nationalgrid.co.uk

About Us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

The teams at National Grid Telecoms are all about networking. They join data technology in lots of different ways to deliver connected and bespoke communications solutions that meet customers’ needs.

National Grid Telecoms teams enable the electricity network to be managed remotely, enabling customers’ power to be restored more quickly without having to dispatch engineers into the location. Our talented teams are some of the best in the business, working with the most advanced technology and infrastructure, and always adapting and innovating as the industry evolves.

In fact, first class services and state-of-the-art facilities continue to drive our growth and create opportunities for people who share our commitment, energy and ambition. There are opportunities to get involved in innovative work in a sector that continues to grow dynamically, with career development supported and enabled by on-going training.