The Vacancy

We're looking for someone who knows telecoms delivery from the inside: the supplier relationships, the circuit provisioning, the escalations, and the satisfaction of getting a complex order over the line.

ASK4 is a UK connectivity provider specialising in residential and commercial buildings. We manage end-to-end connectivity solutions across the UK and Europe, and our delivery team is central to everything we promise our clients.

About the Role

Internally known as a Connect Delivery Specialist, this role sits at the heart of our connectivity delivery operation. You'll manage the end-to-end coordination of third-party circuits including Ethernet, Mobile Data, and FTTX, from order placement through to successful delivery. You'll own supplier relationships, manage escalations, and work closely with our engineering and commercial teams to keep complex orders on track. Your work has direct, visible impact on the client experience.

This role can be performed remotely from anywhere in the UK, with occasional travel to Sheffield and to client and survey sites as required.

What you'll be doing

• Managing and coordinating third-party connectivity orders end-to-end, including Ethernet, FTTX, and Mobile Data circuits
• Liaising directly with carriers and suppliers, tracking orders, resolving anomalies, and owning escalations through to resolution
• Building and maintaining strong supplier relationships through regular reviews and structured communications
• Planning contingency solutions, particularly in new-build environments where timelines are complex
• Coordinating engineer visits and keeping all stakeholders informed throughout
• Producing accurate weekly and monthly reports and KPI data
• Collaborating across engineering and commercial teams on delivery solutions